My Recently Visited Services
Network cabling serves as the backbone of our college's communications and connectivity. This helpdesk category is dedicated to providing support for all your network cabling needs, whether for new installations, repairs, upgrades, or assessments.
Issue not listed? Click here to open a ticket for non-listed issues.
eVA is the official statewide electronic procurement solution for Virginia. We are required by the Agency Procurement and Surplus Property manual to use eVA at the point of requisitioning for all purchases of goods and services.
Support for Canvas, Bookstore, Microsoft Office, MFA, Respondus Lockdown Browser, Text Alerts, Tutoring, Student Email Accounts, Connecting to Wi-fi & Adding Student Email to Mobile Device
Goodloe Center, Home Craft Days, Graduation, Mountain Music School, Classrooms, Conference Room
Embracing modern technology in education is essential for creating engaging and effective learning experiences. Our Faculty Technology Training Assistance is dedicated to supporting faculty members in the utilization of various hardware and software tools within their courses.
Provision of required hardware and software, account setup, email configuration, access permissions to the college's resources, and introductory IT orientation for new staff or faculty.
This helpdesk category is your centralized resource for all matters related to office moves.
The VCCS (Virginia Community College System) intranet, colloquially known as "buzz2," is a key internal platform for collaboration and information sharing within the community college system.
Issue not listed? Click here to open a ticket for non-listed issues.
Our college's Shared Service Distance Learning (SSDL) program represents a collaborative initiative that allows us to both offer and borrow distance learning courses with other colleges. By extending our educational reach and leveraging the expertise of fellow institutions, we create a richer, more diverse learning environment for our students
Firewalls play a crucial role in safeguarding our college's network, applications, and data by regulating inbound and outbound traffic based on predetermined security rules. This helpdesk category provides dedicated support for all aspects of firewall management, ensuring optimal security, performance, and compliance.
This helpdesk category is your point of contact for all computer hardware issues.
Security alerts are critical notifications that may indicate potential vulnerabilities, threats, or active incidents affecting our college's systems, networks, or data. Prompt awareness, assessment, and response to these alerts are vital to maintaining the security and integrity of our digital environment.
This helpdesk category is your dedicated resource for all matters related to printers and scanners.
AIS is the financial management system for VCCS and is the primary tool for recording financial transactions such as general ledger journal entries, deposits, accounts payable, procurement transactions, asset transactions, etc. It is the source system for financial data for the VCCS.
Promethean boards represent the cutting edge of interactive learning technology in our classrooms, offering an array of features to enhance engagement, collaboration, and creativity.
Respondus LockDown Browser is a custom browser that locks down the testing environment within a learning management system.
Issue not listed? Click here to open a ticket for non-listed issues.
Secure deactivation of accounts, retrieval of college-owned equipment, archiving of necessary data, and ensuring all access permissions are revoked to protect college data and intellectual property.