My Recently Visited Services
AIS is the financial management system for VCCS and is the primary tool for recording financial transactions such as general ledger journal entries, deposits, accounts payable, procurement transactions, asset transactions, etc. It is the source system for financial data for the VCCS.
Student employment at Mountain Empire Community College is an important source of financial assistance for students. Through the Work Study Program, the Financial Aid Office assists as many students as possible in partially funding their educational costs via employment.
The preservation, accessibility, and integrity of data are fundamental to our college's operations. This helpdesk category is committed to providing support for backup and restore requests, ensuring that valuable information is safely secured and can be efficiently recovered when needed.
This helpdesk category is your gateway to a wide range of training opportunities, including workshops, one-on-one sessions, online tutorials, and customized group training.
Goodloe Center, Home Craft Days, Graduation, Mountain Music School, Classrooms, Conference Room
Support for Canvas, Bookstore, Microsoft Office, MFA, Respondus Lockdown Browser, Text Alerts, Tutoring, Student Email Accounts, Connecting to Wi-fi & Adding Student Email to Mobile Device
Monitoring and alerting form a proactive approach to maintaining the stability and health of our college's IT infrastructure, applications, and services. This helpdesk category is designed to assist with the setup, tuning, analysis, and response to monitoring and alerting needs, fostering resilience, responsiveness, and awareness.
Email is an essential tool for communication within our college community. Whether you're encountering technical issues, need assistance with settings, or have questions about our email policies, this helpdesk category is here to provide support for all email-related matters.
System servers provide the foundational infrastructure for our college's IT services, applications, and data storage. This helpdesk category is aimed at offering specialized support for all your system server-related requirements, ensuring consistent performance, security, and availability.
Respondus LockDown Browser is a custom browser that locks down the testing environment within a learning management system.
Our college's Shared Service Distance Learning (SSDL) program represents a collaborative initiative that allows us to both offer and borrow distance learning courses with other colleges. By extending our educational reach and leveraging the expertise of fellow institutions, we create a richer, more diverse learning environment for our students
This category is for help with employee MECC and MyMECC account passwords and MFA, ensuring that you have secure and convenient access to our college's systems and applications.
For information about MyMECC MFA, visit https://www.mecc.edu/mfa/
This helpdesk category is your dedicated resource for all matters related to printers and scanners.
Salesforce Marketing Cloud develops marketing automation and analytics software for email, mobile, social and online marketing. It also offers consulting and implementation services.
Network cabling serves as the backbone of our college's communications and connectivity. This helpdesk category is dedicated to providing support for all your network cabling needs, whether for new installations, repairs, upgrades, or assessments.
This helpdesk category is specifically designated for the urgent reporting and handling of any incidents related to viruses or security breaches within our college's systems or networks.
Security vulnerabilities can pose significant risks to our college's information, systems, and networks. This helpdesk category is dedicated to the reporting, assessment, and remediation of security vulnerabilities that may impact our digital environment.
eVA is the official statewide electronic procurement solution for Virginia. We are required by the Agency Procurement and Surplus Property manual to use eVA at the point of requisitioning for all purchases of goods and services.
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Network cabling serves as the backbone of our college's communications and connectivity. This helpdesk category is dedicated to providing support for all your network cabling needs, whether for new installations, repairs, upgrades, or assessments.