My Recently Visited Services
This service is to onboard a student as a work study at MECC that is approved by financial aid.
A data request for the Office of Institutional Research and Effectiveness typically involves asking for specific data or reports that help inform decision-making, improve institutional operations, or fulfill reporting requirements.
This helpdesk category is your gateway to a wide range of training opportunities, including workshops, one-on-one sessions, online tutorials, and customized group training.
Routing and switching are at the heart of our college's network, enabling the seamless flow of data between devices, systems, and external networks. This helpdesk category offers specialized support for all your routing and switching needs, ensuring optimal performance, reliability, and security.
SL (Secure Sockets Layer) certificates play an essential role in securing our college's online communications, websites, and services. They help encrypt data in transit and authenticate the identities of servers and clients. This helpdesk category provides specialized support for all aspects of SSL certificate management, ensuring integrity, trustworthiness, and compliance.
Digital signs, strategically located across campus, offer dynamic platforms for displaying announcements, events, reminders, and other pertinent information to the college community. If you're looking to get your message on these screens, submit a helpdesk ticket with all the required information.
The service is to request to make edits & changes to an employee's direct deposit.
Email is an essential tool for communication within our college community. Whether you're encountering technical issues, need assistance with settings, or have questions about our email policies, this helpdesk category is here to provide support for all email-related matters.
Network cabling serves as the backbone of our college's communications and connectivity. This helpdesk category is dedicated to providing support for all your network cabling needs, whether for new installations, repairs, upgrades, or assessments.
Issue not listed? Click here to open a ticket for non-listed issues.
This service is for faculty to request a promotion from there current rank.
Storage management ensures the optimal organization, allocation, and safeguarding of our college's valuable data assets. This helpdesk category is dedicated to assisting you with all aspects of storage management, from capacity planning to performance tuning and data backup.
Issue not listed? Click here to open a ticket for non-listed issues.
Our college's Shared Service Distance Learning (SSDL) program represents a collaborative initiative that allows us to both offer and borrow distance learning courses with other colleges. By extending our educational reach and leveraging the expertise of fellow institutions, we create a richer, more diverse learning environment for our students
This service is used to request approval for overtime for staff members.
Support for Canvas, Bookstore, Microsoft Office, MFA, Respondus Lockdown Browser, Text Alerts, Tutoring, Student Email Accounts, Connecting to Wi-fi & Adding Student Email to Mobile Device
Issue not listed? Click here to open a ticket for non-listed issues.
The Helping Hand Award is a prestigious recognition within our organization, aimed at celebrating employees who go above and beyond in lending a helping hand to their colleagues.
This helpdesk category is specifically designated for the urgent reporting and handling of any incidents related to viruses or security breaches within our college's systems or networks.
This helpdesk category is your resource for all support related to Security Awareness Training, whether you're a participant seeking guidance or a department looking to schedule a training session.
Secure deactivation of accounts, retrieval of college-owned equipment, archiving of necessary data, and ensuring all access permissions are revoked to protect college data and intellectual property.