My Recently Visited Services
The Canvas Learning Management System is central to our college's online learning environment, facilitating course management, collaboration, assessment, and communication for students and faculty alike.
Support for Canvas, Bookstore, Microsoft Office, MFA, Respondus Lockdown Browser, Text Alerts, Tutoring, Student Email Accounts, Connecting to Wi-fi & Adding Student Email to Mobile Device
This helpdesk category is your point of contact for all computer hardware issues.
AIS is the financial management system for VCCS and is the primary tool for recording financial transactions such as general ledger journal entries, deposits, accounts payable, procurement transactions, asset transactions, etc. It is the source system for financial data for the VCCS.
Network cabling serves as the backbone of our college's communications and connectivity. This helpdesk category is dedicated to providing support for all your network cabling needs, whether for new installations, repairs, upgrades, or assessments.
Goodloe Center, Home Craft Days, Graduation, Mountain Music School, Classrooms, Conference Room
The Student Information System (SIS) is an integral part of our college's technological infrastructure, designed to manage and support various student-related activities. Whether you are a student, faculty member, or administrative staff, you may need assistance with the SIS. Our helpdesk is here to support you.
This helpdesk category is dedicated to providing comprehensive support for all things related to Microsoft Office 365.
This helpdesk category is your centralized resource for all matters related to office moves.
Security vulnerabilities can pose significant risks to our college's information, systems, and networks. This helpdesk category is dedicated to the reporting, assessment, and remediation of security vulnerabilities that may impact our digital environment.
Provision of required hardware and software, account setup, email configuration, access permissions to the college's resources, and introductory IT orientation for new staff or faculty.
Respondus LockDown Browser is a custom browser that locks down the testing environment within a learning management system.
Network cabling serves as the backbone of our college's communications and connectivity. This helpdesk category is dedicated to providing support for all your network cabling needs, whether for new installations, repairs, upgrades, or assessments.
Conference Call Assistance (Zoom, Teams, etc.)
The preservation, accessibility, and integrity of data are fundamental to our college's operations. This helpdesk category is committed to providing support for backup and restore requests, ensuring that valuable information is safely secured and can be efficiently recovered when needed.
Have a question about SSDL that doesn't deal with offering or borrowing a course? Click here for General SSDL questions and services.
This helpdesk category is your resource for all support related to Security Awareness Training, whether you're a participant seeking guidance or a department looking to schedule a training session.
Embracing modern technology in education is essential for creating engaging and effective learning experiences. Our Faculty Technology Training Assistance is dedicated to supporting faculty members in the utilization of various hardware and software tools within their courses.
System servers provide the foundational infrastructure for our college's IT services, applications, and data storage. This helpdesk category is aimed at offering specialized support for all your system server-related requirements, ensuring consistent performance, security, and availability.
This helpdesk category is designed to facilitate the careful review and handling of requests for software exceptions to compliance with our security standards.
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