Passwords and MFA

In our continuous efforts to protect and secure our college's digital assets, passwords and Multi-Factor Authentication (MFA) play a vital role. Whether you need assistance with resetting a password or configuring MFA for your account, our Password and MFA Support team is here to help.

This helpdesk category is your go-to resource for all matters related to passwords and MFA, ensuring that you have secure and convenient access to our college's systems and applications.

Our support for passwords and MFA includes:

  • Guidance on creating strong, secure passwords that comply with our college's security policies
  • Assistance with password resets, recovery, or changes for various systems and platforms
  • Support for setting up, configuring, or troubleshooting MFA on your devices
  • Help with understanding and using different MFA methods, such as authentication apps, SMS, or hardware tokens
  • Educational resources and training on best practices for password management and MFA
  • Prompt response to urgent access issues related to passwords or MFA

We recognize the importance of secure authentication in today's digital environment. For any inquiries, requests, or support related to passwords and MFA, please submit your request here. Our dedicated team is committed to providing prompt, expert assistance, ensuring that you can access the resources you need while maintaining the highest levels of security and privacy.

Instructions for resetting your password

  • How To Change Your MECC Email Password Remotely
    • Click link above to view step by step instructions on changing your MECC email password. If you have any issues, click here to open a ticket.
  • MyMecc Password Reset
    • ​​​​​​​Click link above to view step by step instructions on changing your MyMECC password. If you have any issues, click here to open a ticket.​​​​​​​