Help articles pertaining to general desktop and mobile device support

Articles (17)

Adjunct Office Computer Locations

This article outlines information about our campus adjunct offices.

Adobe Acrobat Installation Instructions

This article explains how to install Adobe Acrobat on your college machine.

Changing Your Default Printer - Windows 10

This article shows you how to change your default printer settings in Windows 10.

Changing Your Default Printer - Windows 11

This article explains how to change your default printer in Windows 11.

How To Scan To Email

This article explains how to scan to email.

Installing Software Through the Company Portal App

This article explains how to install software on your college machine through the Company Portal app.

Installing Software Through the Software Center App

This article explains how to install pre-approved applications through the Software Center app.

Locked (Secured) Printing from a Network Copier

This article explains how users can print documents to any college copier using the locked (or secure) printing option.

Mapping to a Campus Printer

This article shows how to map to any campus printer from the new https://adminprint.reynolds.edu server page.

Mapping to a Campus Printer - Alternate Method

This article shows an alternate way of mapping to campus printers and copiers directly from the new print server \\SR01-PSRV01.

Mapping to a Network Drive in Windows

This article outlines the process to map to any network drive in the Windows operating system.

Mapping to the H Drive

This article outlines how a user can map their computer to the appropriate H drive to access department or division data.

Mapping to the I, R, S, and W Drives

This article shows you how to map to the four common network drives at Reynolds (I, R, S, and W).

Purchase Discounted Computer and Software Through an Academic Discount

This article outlines how faculty and staff can purchase and install computers and certain academic software at a discount.

Remote Computing

This article outlines the standard procedure for the Help Desk to use remote desktop for troubleshooting technical issues.

Removing Campus Printers in Windows

This article explains how to remove a printer device from a machine in Windows (depending on the operating system version installed).

Resetting Your Internet Connection

This article highlights basic troubleshooting steps that users can do to restore their Internet connection if necessary.