Department of Technology (DOT)

Department of Technology (DOT) - Knowledge Base

Categories (7)

Admin and Business

Help articles pertaining to business applications including AIS, eVA, and SIS
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Communication and Collaboration

Help articles pertaining to communication and collaboration applications including the Microsoft 365 suite and VoIP (voice of Internet protocol) systems
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Desktop and Mobile Computing

Help articles pertaining to general desktop and mobile device support
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Information Security

Help articles pertaining to computer/network access, maintenance, and security
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Infrastructure

Help articles pertaining to services relating to cable management, data backup and restoration, and system/network monitoring
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IT Professional Services

Help articles pertaining to review and/or modification of IT policies and operating procedures.
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Teaching and Learning

Help articles pertaining to teaching and learning applications such as Canvas, Go2Reynolds, and Zoom
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