Help articles pertaining to communication and collaboration applications including the Microsoft 365 suite and VoIP (voice of Internet protocol) systems

Articles (10)

Cisco Jabber - Certificate Error

This article explains why Cisco Jabber may show a certificate error and how it can be resolved.

Cisco Jabber User Guide

This article provides documentation for how to use the Cisco Jabber application.

Cisco Phones

This article outlines the most common features that Cisco phones provide to Reynolds users.

College Distribution Lists (D-Lists)

This article explains the etiquette guidelines for using Reynolds college d-lists emails.

Connecting Outlook Email to a Mobile Device

This article outlines how users can setup their mobile device to connect to their Outlook email account.

Document Encryption

This article outlines the importance of encrypting documents to protect sensitive information from being inadvertently shared with unauthorized users.

Forwarding Calls Through the Cisco Unified Communications Self-Care Portal

This article outlines how users can forward calls from their office phone to another line using the Cisco Self-Care Portal application.

Reynolds VoIP Phone Usage Guide

This article explains how users can make and receive calls on the same line after the VCCS upgrade on our campus phones to be integrated with Enterprise Services.

Reynolds VOIP Voicemail Indicator Light Reset Instructions

This article explains the purpose of the voicemail indicator light on all Reynolds VOIP phones and how to resolve issues when the light fails to turn on or off.

Voicemail Access Instructions

This article outlines how users can access their voicemails from their campus phone or from off-campus.