Help articles pertaining to review and/or modification of IT policies and operating procedures.

Articles (8)

Classroom/Lab/Library - Computer Access

This knowledge base article outlines the process for users to login to any classroom, lab, or library computer at Reynolds Community College.

Guest Account Login Instructions

This knowledge base article outlines the steps that are done to allow visitors (those not affiliated with any Virginia Community College as a student or an employee) the ability to login on our computer systems.

Laptop and Desktop Issuance Guide

This article outlines whether a Reynolds employee will be issued a laptop or use a traditional desktop computer depending on their job classification.

Laptop Loan Procedure Standardization

This article outlines the standard process that Reynolds laptops are loaned out to authorized users.

MiFi Hotspot Loan Procedure

This article outlines the process of loaning hour MiFi Hotspot devices to authorized users.

Personal Long Distance Calling on Reynolds Telephones

This article outlines the current IT policy for the support of personal long-distance calls to support business operations or exigent emergencies.

Software/Hardware Purchasing Review

This article outlines the process that users must go through to purchase software or hardware to be used for supported college applications.

VPN Authorization Guide

This article explains the authorization process for college faculty and staff to get VPN (virtual private network) access. VPN is used to access college resources from off-campus.