Popular Services
Support for Canvas, Bookstore, Microsoft Office, MFA, Respondus Lockdown Browser, Text Alerts, Tutoring, Student Email Accounts, Connecting to Wi-fi & Adding Student Email to Mobile Device
Did something "break"? Is it not working as it should? Submit a ticket here!
The Canvas Learning Management System is central to our college's online learning environment, facilitating course management, collaboration, assessment, and communication for students and faculty alike.
mecc.edu, homecraftdays.org, mountainmusicschool.org
Goodloe Center, Home Craft Days, Graduation, Mountain Music School, Classrooms, Conference Room
This helpdesk category is your dedicated resource for all matters related to printers and scanners.
This helpdesk category is your point of contact for all computer hardware issues.
This service is to support and troubleshoot software applications.
This category is for help with employee MECC and MyMECC account passwords and MFA, ensuring that you have secure and convenient access to our college's systems and applications.
For information about MyMECC MFA, visit https://www.mecc.edu/mfa/
Digital signs, strategically located across campus, offer dynamic platforms for displaying announcements, events, reminders, and other pertinent information to the college community. If you're looking to get your message on these screens, submit a helpdesk ticket with all the required information.
Audio-visual technology enhances the teaching and learning experience by bringing content to life through sound and imagery. Our college is equipped with various AV tools, from projectors and sound systems to video conferencing equipment, all designed to foster engagement and comprehension.
Provision of required hardware and software, account setup, email configuration, access permissions to the college's resources, and introductory IT orientation for ADJUNCT FACULTY ONLY.
Connect with an IT technician to determine the best technology solutions for their needs.
Email is an essential tool for communication within our college community. Whether you're encountering technical issues, need assistance with settings, or have questions about our email policies, this helpdesk category is here to provide support for all email-related matters.
The Student Information System (SIS) is an integral part of our college's technological infrastructure, designed to manage and support various student-related activities. Whether you are a student, faculty member, or administrative staff, you may need assistance with the SIS. Our helpdesk is here to support you.
Respondus LockDown Browser is a custom browser that locks down the testing environment within a learning management system.
This helpdesk category is devoted to support for all things related to Tutor.com. Whether you are a student encountering difficulties accessing a tutoring session, a faculty member interested in integrating Tutor.com into your course, or a staff member looking for information about our tutoring offerings.
Issue not listed? Click here to open a ticket for non-listed issues.
Email is an essential tool for communication within our college community. Whether you're encountering technical issues, need assistance with settings, or have questions about our email policies, this helpdesk category is here to provide support for all email-related matters.
This helpdesk category is your centralized resource for all matters related to office moves.
Need secure access to college resources from off-campus? Click "Open Ticket" to request VPN access. Our helpdesk team will assist you in setting up and troubleshooting your VPN connection for reliable remote access.
Issue not listed? Click here to open a ticket for non-listed issues.