Popular Services
Support for Canvas, Bookstore, Microsoft Office, MFA, Respondus Lockdown Browser, Text Alerts, Tutoring, Student Email Accounts, Connecting to Wi-fi & Adding Student Email to Mobile Device
The Canvas Learning Management System is central to our college's online learning environment, facilitating course management, collaboration, assessment, and communication for students and faculty alike.
Did something "break"? Is it not working as it should? Submit a ticket here!
Provision of required hardware and software, account setup, email configuration, access permissions to the college's resources, and introductory IT orientation for ADJUNCT FACULTY ONLY.
This helpdesk category is dedicated to providing comprehensive support for all software and applications used within our college.
Our college's Shared Service Distance Learning (SSDL) program represents a collaborative initiative that allows us to both offer and borrow distance learning courses with other colleges. By extending our educational reach and leveraging the expertise of fellow institutions, we create a richer, more diverse learning environment for our students
Goodloe Center, Home Craft Days, Graduation, Mountain Music School, Classrooms, Conference Room
Issue not listed? Click here to open a ticket for non-listed issues.
This helpdesk category is your dedicated resource for all matters related to printers and scanners.
Issue not listed? Click here to open a ticket for non-listed issues.
Issue not listed? Click here to open a ticket for non-listed issues.
This helpdesk category is your point of contact for all computer hardware issues.
Issue not listed? Click here to open a ticket for non-listed issues.
Don't see your teaching and learning issue listed? Submit a ticket here!
Respondus LockDown Browser is a custom browser that locks down the testing environment within a learning management system.
Email is an essential tool for communication within our college community. Whether you're encountering technical issues, need assistance with settings, or have questions about our email policies, this helpdesk category is here to provide support for all email-related matters.
Our college's Shared Service Distance Learning (SSDL) program represents a collaborative initiative that allows us to both offer and borrow distance learning courses with other colleges. By extending our educational reach and leveraging the expertise of fellow institutions, we create a richer, more diverse learning environment for our students
Audio-visual technology enhances the teaching and learning experience by bringing content to life through sound and imagery. Our college is equipped with various AV tools, from projectors and sound systems to video conferencing equipment, all designed to foster engagement and comprehension.
Secure deactivation of accounts, retrieval of college-owned equipment, archiving of necessary data, and ensuring all access permissions are revoked to protect college data and intellectual property.
AIS is the financial management system for VCCS and is the primary tool for recording financial transactions such as general ledger journal entries, deposits, accounts payable, procurement transactions, asset transactions, etc. It is the source system for financial data for the VCCS.
This helpdesk category is your centralized resource for all matters related to office moves.