Popular Services
Did something "break"? Is it not working as it should? Submit a ticket here!
Support for Canvas, Microsoft Office, MFA, Respondus Lockdown Browser, Text Alerts, Tutoring, Student Email Accounts, Connecting to Wi-fi & Adding Student Email to Mobile Device
mecc.edu, homecraftdays.org, mountainmusicschool.org
The Canvas Learning Management System is central to our college's online learning environment, facilitating course management, collaboration, assessment, and communication for students and faculty alike.
Our college's Shared Service Distance Learning (SSDL) program represents a collaborative initiative that allows us to both offer and borrow distance learning courses with other colleges. By extending our educational reach and leveraging the expertise of fellow institutions, we create a richer, more diverse learning environment for our students
This helpdesk category is your point of contact for all computer hardware issues.
This helpdesk category is dedicated to providing comprehensive support for all software and applications used within our college.
Goodloe Center, Home Craft Days, Graduation, Mountain Music School, Classrooms, Conference Room
This category is for help with employee MECC and MyMECC account passwords and MFA, ensuring that you have secure and convenient access to our college's systems and applications.
For information about MyMECC MFA, visit https://www.mecc.edu/mfa/
This helpdesk category is your dedicated resource for all matters related to printers and scanners.
Issue not listed? Click here to open a ticket for non-listed issues.
This service includes the creation of artwork for ads and billboards (both print and digital), creation of artwork for various banners (including retractable banners), signs, table skirts, and promotional/swag items
Digital signs, strategically located across campus, offer dynamic platforms for displaying announcements, events, reminders, and other pertinent information to the college community. If you're looking to get your message on these screens, submit a helpdesk ticket with all the required information.
This form is used when equipment is loaned on or off campus.
Issue not listed? Click here to open a ticket for non-listed issues.
This service is used to request the design of printed materials such as flyers, brochures, posters, cards, programs, or booklets.
Email is an essential tool for communication within our college community. Whether you're encountering technical issues, need assistance with settings, or have questions about our email policies, this helpdesk category is here to provide support for all email-related matters.
Provision of required hardware and software, account setup, email configuration, access permissions to the college's resources, and introductory IT orientation for ADJUNCT FACULTY ONLY.
Request photo and/or video production for any campus event or program.
Zoom is a well-known video conferencing platform used for virtual meetings, webinars, and collaboration.
Email is an essential tool for communication within our college community. Whether you're encountering technical issues, need assistance with settings, or have questions about our email policies, this helpdesk category is here to provide support for all email-related matters.
This helpdesk category is dedicated to providing comprehensive support for all things related to Microsoft Office 365.
Audio-visual technology enhances the teaching and learning experience by bringing content to life through sound and imagery. Our college is equipped with various AV tools, from projectors and sound systems to video conferencing equipment, all designed to foster engagement and comprehension.
This helpdesk category is your centralized resource for all matters related to office moves.
Don't see your teaching and learning issue listed? Submit a ticket here!