Articles related to the TeamDynamix Knowledge Base and our standards, processes, and procedures.
You have received a request for a new knowledge base article and need it written.
How to link system office knowledge article shortcuts to college portal knowledge bases, so they appear as your own articles.
What to do when you are review a ticket.
What to do with an article with a Pending Draft.
Overview of creating and editing articles in TDX Knowledge Base
How to manage article feedback