Information Technology Services

Categories (8)

Admin and Business

Adjunct Pay Support, Custom Web Services, Data Dashboard, Document Management (Perceptive), Equipment Move/Repairs, Onboarding/Offboarding (CICO), Web Forms
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Communication and Collaboration

Ad Astra Schedule, Conference & Zoom Cast Rooms, Email & Office 365, Fax Services, GCentral Site, Teams, Phone Servcies, VCCS Google Groups, Zoom
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Desktop and Mobile Computing

Mobile Device Support, Printers, Software, Workstations
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Enterprise Application Support

myGCC, CBord, GET, Odyssey, PeopleSoft (SIS, HCM, AIS). Salesforce, SimpleSyllabus, Curriculog, Acalog, Navigate EAB, GermannaWorks, Accommodate, Maxient, theGrizz (CampusGroups), WES
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Information Security

File Share Access, GCentral Access, Office 365 Access, Password Reset, Security Awareness Training, Malware & Phishing Reporting
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Infrastructure

Facilities Systems, Campus Police Systems, Network Issues, Wireless Issues
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IT Professional Services

Custom Application Development, Event Support, IT Procurement, Training
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Teaching and Learning

Classroom & Lab Equipment, Equipment Check Out, Library Loaner Workstation Incidents
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