Support for event scheduling and calendar access in the Ad Astra Schedule system.
Reporting Issues in Conference rooms and ZoomCast rooms.
Incident - Reporting Issues with Germanna.edu email and calendars.
Support for analog fax (physical fax machine) and digital fax (web-based fax software).
Support for the development and management of GCentral departmental sites within our Microsoft SharePoint environment.
Incidents - Reporting Issues with Microsoft Teams.
Service Request - Requests to Add, Modify, Remove a Teams Site.
Support for college VoIP phone services including physical phones and soft phones (Cisco Jabber).
Support for mass communications with students using Google Groups within the VCCS Google Suite for Education (GC-Students, Veterans, custom distribution lists).
Zoom on your workstation or on classroom computers.