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Services or Offerings?
Academic Affairs Applications
  1. Services
  2. Information Technology Services
  3. Admin and Business
Curriculum Management (Acalog, Curriculog), Course Material Management (SimpleSyllabus), Tutoring Servies (Brainfuse)
Ad Astra Schedule
  1. Services
  2. Information Technology Services
  3. Communication and Collaboration
Support for event scheduling and calendar access in the Ad Astra Schedule system.
Adjunct Pay Support
  1. Services
  2. Information Technology Services
  3. Admin and Business
Workload Reporting (Contracts), Employment Metrics, Payroll Processing (Cardinal)
Administrative Services Applications
  1. Services
  2. Information Technology Services
  3. Admin and Business
myGCC Portal, CBord, GET, Odyssey Direct
Canvas Support or Request
  1. Services
  2. Instructional Support Services
  3. Canvas
Tickets related to Canvas support or requests.
Classrooms and Lab Equipment & Components
  1. Services
  2. Information Technology Services
  3. Teaching and Learning
Incident - Reporting Issues with equipment in classrooms and labs.
Service Request - Requests for changes to classrooms and labs. Requires Management Approval.
Conference Room & ZoomCast
  1. Services
  2. Information Technology Services
  3. Communication and Collaboration
Reporting Issues in Conference rooms and ZoomCast rooms.
Custom Application Development
  1. Services
  2. Information Technology Services
  3. IT Professional Services
Custom Applications
  1. Services
  2. Information Technology Services
  3. Admin and Business
Custom developed applications for Germanna business needs (PowerApps, Web Apps)
Custom Web Services
  1. Services
  2. Information Technology Services
  3. Admin and Business
URLs, DNS, Certificates
Data Dashboard
  1. Services
  2. Information Technology Services
  3. Admin and Business
Germanna Dashboard development to support college mission (PowerBI, SSRS)
Department Accessibility Support
  1. Services
  2. Instructional Support Services
  3. Accessibility Support Services
Request accessibility support for your department, including training, consultations, or guided work sessions.
Document Management System (Perceptive Content)
  1. Services
  2. Information Technology Services
  3. Admin and Business
Document Management System Support for the PerceptiveContent enterprise solution (storage management, workflow design, document retention)
Educational Technology Request
  1. Services
  2. Instructional Support Services
Requests for educational technology including Google, Zoom, Microsoft, ExamSoft, etc.
Email and Calendar
  1. Services
  2. Information Technology Services
  3. Communication and Collaboration
Incident - Reporting Issues with Germanna.edu email and calendars.