Information Security

File Share Access, GCentral Access, Office 365 Access, Password Reset, Security Awareness Training, Malware & Phishing Reporting

Services (6)

File Share Access

S Drive, H Drive, and other file share access requests

GCentral Access

Permission Requests for GCentral

Office 365 Access

Shared Mailboxes, Permission Changes, Office 365 Enterprise Applications, DKIM, SPF, DMARC record changes and calendaring permissions changes.

Password Reset

Requests concerning Password resets, MFA resets, changing default authentication types. This request type is for both myGCC and @germanna.edu accounts.

Security Awareness Training

KnowBe4

Virus, Trojan, Malware, Phishing

Reporting Viruses, Trojan, Malware, Scareware, Phishing, and other CyberSecurity Related Incidents