My Recently Visited Services

Report problems in a non-Hyflex classroom.

Request service for your desk phone

Report basic issues with Canvas

Report problems with devices physically connected to your computer

Request assistance with email or Office 365

Request assistance with SharePoint

Request service for your college-issued cell phone

Report issues with the college intranet

Request access to college network and VCCS systems

Report problems with software installed on your computer.

Report any issue with your college laptop or desktop.

Requests for new, or enhancement to, dashboards hosted in SAS Visual Analytics (e.g. the Enrollment Dashboard). These dashboards are standardized and automated to refresh with the latest data on a set schedule (e.g. daily).

Request access and report problems with Perceptive Content

For DoT staff only to request changes to DoT systems and procedures

Registration for Walkup Support at DTC

Requests for new, or enhancements to, reports hosted in Microsoft Excel Plug-In. These reports are standardized and automated to refresh with the latest data on a set schedule (e.g. daily).

Requests for external-use data sets, reports or analysis

Request assistance with a fax machine or a copier (with a fax) at the college

Request support for issues accessing HCM (page not loading, permissions issues, etc.).

Report problem in a HyFlex classroom

Request DoT staff to review a hardware purchase BEFORE it is made