My Recently Visited Services

Report basic issues with Canvas

Request assistance with email or Office 365

Report any issue with your college laptop or desktop.

Request DoT staff to review a software purchase BEFORE it is made

Request changes to or problems with AIS

Request service for your desk phone

Request Navigate accounts and changes to them

Request assistance with the the KnowBe4 Security Training platform.

Request DoT staff to review a hardware purchase BEFORE it is made

Request assistance with or creation of a college server

Report any problem using Zoom in a non-HyFlex environment

Requests for help with accessing our dashboards or Excel plug-in, including password issues, account creation, or accessing the right set of plug-in reports and / or dashboards. All other password or access requests should be routed to the Department of Technology (DoT).

Request software for your college computer

Implements Oracle PeopleSoft Campus solutions to manage all VCCS student information.

Report issues with your MyReynolds account

Request support for issues accessing HCM (page not loading, permissions issues, etc.).

Request new or move of existing computer, phone or other technology equipment

Report problems with the college network or wireless access points

Report issues with the college intranet

Request access to college network and VCCS systems

Report a problem with a non-hyflex room speakers and/or microphone

If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you
back up and running!