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Services or Offerings?
Request changes to or problems with AIS

Report problems in a non-Hyflex classroom.

Report basic issues with Canvas

Request service for your college-issued cell phone

Report issues with the college intranet

Request access to college network and VCCS systems

Report problems with software installed on your computer.

Report any issue with your college laptop or desktop.

Requests for new, or enhancement to, dashboards hosted in SAS Visual Analytics (e.g. the Enrollment Dashboard). These dashboards are standardized and automated to refresh with the latest data on a set schedule (e.g. daily).

Request service for your desk phone

Request access and report problems with Perceptive Content

For DoT staff only to request changes to DoT systems and procedures

Registration for Walkup Support at DTC

Request assistance with email or Office 365

Requests for new, or enhancements to, reports hosted in Microsoft Excel Plug-In. These reports are standardized and automated to refresh with the latest data on a set schedule (e.g. daily).