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Services or Offerings?
Administrative Information Systems (AIS)
  1. Services
  2. Department of Technology
  3. Admin and Business
Request changes to or problems with AIS
AV Hardware & Component Classroom
  1. Services
  2. Department of Technology
  3. Teaching and Learning
Report problems in a non-Hyflex classroom.
Canvas
  1. Services
  2. Department of Technology
  3. Teaching and Learning
Report basic issues with Canvas
Cell Phone (Reynolds issued)
  1. Services
  2. Department of Technology
  3. Communication and Collaboration
Request service for your college-issued cell phone
College Intranet
  1. Services
  2. Department of Technology
  3. Communication and Collaboration
Report issues with the college intranet
Computer Access Request Form ****THIS IS A TEST FORM ONLY****
  1. Services
  2. Department of Technology
  3. Information Security
Request access to college network and VCCS systems
Computer Software Issue
  1. Services
  2. Department of Technology
  3. Desktop and Mobile Computing
Report problems with software installed on your computer.
Computers (Desktop/Laptop)
  1. Services
  2. Department of Technology
  3. Desktop and Mobile Computing
Report any issue with your college laptop or desktop.
Dashboards
  1. Services
  2. Institutional Research (IR)
Requests for new, or enhancement to, dashboards hosted in SAS Visual Analytics (e.g. the Enrollment Dashboard). These dashboards are standardized and automated to refresh with the latest data on a set schedule (e.g. daily).
Desk Phone
  1. Services
  2. Department of Technology
  3. Communication and Collaboration
Request service for your desk phone
Document Management System (Perceptive Content) - Local Support
  1. Services
  2. Department of Technology
  3. Admin and Business
Request access and report problems with Perceptive Content
DOT Change Management
  1. Services
  2. Department of Technology
  3. IT Professional Services
For DoT staff only to request changes to DoT systems and procedures
Email and Office 365
  1. Services
  2. Department of Technology
  3. Communication and Collaboration
Request assistance with email or Office 365
Excel Plug-In
  1. Services
  2. Institutional Research (IR)
Requests for new, or enhancements to, reports hosted in Microsoft Excel Plug-In. These reports are standardized and automated to refresh with the latest data on a set schedule (e.g. daily).
External Reporting
  1. Services
  2. Institutional Research (IR)
Requests for external-use data sets, reports or analysis