Popular Services

Report any issue with your college laptop or desktop.


Request assistance with email or Office 365


Request new or move of existing computer, phone or other technology equipment


Report issues with your MyReynolds account


Report problems with software installed on your computer.


Implements Oracle PeopleSoft Campus solutions to manage all VCCS student information.


Request software for your college computer


Report basic issues with Canvas


Report problem with network printers and copiers


Request service for your desk phone


Requests for one-time, internal-use only data sets, reports or analysis.


Request support for issues accessing HCM (page not loading, permissions issues, etc.).


Request Navigate accounts and changes to them


Any other request not addressed by other options.


Requests for new, or enhancements to, reports hosted in Microsoft Excel Plug-In. These reports are standardized and automated to refresh with the latest data on a set schedule (e.g. daily).


Request assistance with SharePoint


Requests for new, or enhancement to, dashboards hosted in SAS Visual Analytics (e.g. the Enrollment Dashboard). These dashboards are standardized and automated to refresh with the latest data on a set schedule (e.g. daily).


Report problems in a non-Hyflex classroom.


If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you
back up and running!