Popular Services

Report any issue with your college laptop or desktop.


Request assistance with email or Office 365


Request new or move of existing computer, phone or other technology equipment


Report issues with your MyReynolds account


Report problems with software installed on your computer.


Request software for your college computer


Implements Oracle PeopleSoft Campus solutions to manage all VCCS student information.


Request service for your desk phone


Requests for new, or enhancement to, dashboards hosted in SAS Visual Analytics (e.g. the Enrollment Dashboard). These dashboards are standardized and automated to refresh with the latest data on a set schedule (e.g. daily).


Requests for one-time, internal-use only data sets, reports or analysis.


If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you
back up and running!


Request changes to or problems with AIS


Report basic issues with Canvas


Requests for new, or enhancements to, reports hosted in Microsoft Excel Plug-In. These reports are standardized and automated to refresh with the latest data on a set schedule (e.g. daily).


Any other request not addressed by other options.


Request Navigate accounts and changes to them


Request support for issues accessing HCM (page not loading, permissions issues, etc.).


Report problem with network printers and copiers


Requests for external-use data sets, reports or analysis