Popular Services

Report any issue with your college laptop or desktop.


Request assistance with email or Office 365


Request new or move of existing computer, phone or other technology equipment


Request service for your desk phone


Implements Oracle PeopleSoft Campus solutions to manage all VCCS student information.


Request changes to or problems with AIS


Report problem with network printers and copiers


Request support for issues accessing HCM (page not loading, permissions issues, etc.).


Request access to shared network drives


Request software for your college computer


Request Navigate accounts and changes to them


Report problems with software installed on your computer.


Request assistance with the the KnowBe4 Security Training platform.


This form is used for PRC-Walkup Service Registration


Report issues with your MyReynolds account


Requests for help with accessing our dashboards or Excel plug-in, including password issues, account creation, or accessing the right set of plug-in reports and / or dashboards. All other password or access requests should be routed to the Department of Technology (DoT).


Any other request not addressed by other options.


If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you
back up and running!


Report problems with the college network or wireless access points