Popular Services

Report problems with software installed on your computer.


Report any issue with your college laptop or desktop.


Report problem with network printers and copiers


Report problems with the college network or wireless access points


Report basic issues with Canvas


Request assistance with email or Office 365


Requests for one-time, internal-use only data sets, reports or analysis.


Request software for your college computer


Request service for your desk phone


If something is not working properly or you're experiencing an unexpected interruption to one of our services, you're in the right place and we'll do our best to help get you
back up and running!


Request support for issues accessing HCM (page not loading, permissions issues, etc.).


Request new or move of existing computer, phone or other technology equipment


Implements Oracle PeopleSoft Campus solutions to manage all VCCS student information.


Report issues with the college intranet


Request access to shared network drives


Request DoT staff to review a software purchase BEFORE it is made


Requests for new, or enhancement to, dashboards hosted in SAS Visual Analytics (e.g. the Enrollment Dashboard). These dashboards are standardized and automated to refresh with the latest data on a set schedule (e.g. daily).


Request access and report problems with Perceptive Content


Request changes to or problems with AIS