Popular Services

Report any issue with your college laptop or desktop.


Request assistance with email or Office 365


Report problems with software installed on your computer.


Implements Oracle PeopleSoft Campus solutions to manage all VCCS student information.


Request service for your desk phone


Request new or move of existing computer, phone or other technology equipment


Report problem with network printers and copiers


Request support for issues accessing HCM (page not loading, permissions issues, etc.).


Request changes to or problems with AIS


Report basic issues with Canvas


Report issues with your MyReynolds account


Request Navigate accounts and changes to them


Help with errors when using certain software applications.


Request software for your college computer


Request access to shared network drives


Requests for new, or enhancements to, reports hosted in Microsoft Excel Plug-In. These reports are standardized and automated to refresh with the latest data on a set schedule (e.g. daily).


Any other request not addressed by other options.


Requests for new, or enhancement to, dashboards hosted in SAS Visual Analytics (e.g. the Enrollment Dashboard). These dashboards are standardized and automated to refresh with the latest data on a set schedule (e.g. daily).