Popular Services

Report any issue with your college laptop or desktop.

Report problems with software installed on your computer.

Request new or move of existing computer, phone or other technology equipment

Request service for your desk phone

Requests for new, or enhancement to, dashboards hosted in SAS Visual Analytics (e.g. the Enrollment Dashboard). These dashboards are standardized and automated to refresh with the latest data on a set schedule (e.g. daily).

Request assistance with email or Office 365

Request changes to or problems with AIS

Implements Oracle PeopleSoft Campus solutions to manage all VCCS student information.

Request software for your college computer

Report problem with network printers and copiers

Report issues with your MyReynolds account

Requests for help with accessing our dashboards or Excel plug-in, including password issues, account creation, or accessing the right set of plug-in reports and / or dashboards. All other password or access requests should be routed to the Department of Technology (DoT).

Report problems in a non-Hyflex classroom.

Any other request not addressed by other options.

Requests for one-time, internal-use only data sets, reports or analysis.

Report basic issues with Canvas

Request access to college network and VCCS systems

Request Navigate accounts and changes to them

Report problem in a HyFlex classroom

Report problems with the college network or wireless access points