Document Management System (Perceptive Content) - Local Support

 

Hyland - Perceptive Content (vendor - software solution) is our document management system solution. A repository for documents related to our student information system, human resources, procurement, and any other documentation that should be stored as part of Records Retention laws.

HPC also has a module within it for ʺIntelligent Capture Recognitionʺ (ICR) known as Brainware. In 2020, NVCC implemented Brainware to scan and conduct transcript evaluations with ICR.

Key Features and Benefits

Administration

The Access and Content Management team develops and maintains the entry and storage of archived documents used by colleges and universities.

Key Functions

  • Easy to Use.

  • Robust workflow tool that allows for automating business processes.

  • Several methods for capturing documents.

  • Customizable annotations.

  • Web version that can do almost everything the thick client can do.

Integration

HPC integrates with our PeopleSoft systems to store documents and information for students and staff. Additionally, it integrates with AssureSign (our eSignature module). NVCC also integrates a HPC module system called Brainware. 

Getting Started

You can request a new setup in the document management system by opening a Request Service ticket located on the top-right of this page.

Getting Help

You can request help with the document management system by opening a Report An Incident ticket located on the top-right of this page. If you have a project request, you can request one on the top-right of this page. 

Related Services and Links

HPC integrates with our PeopleSoft systems to store documents and information for students and staff. Additionally, it integrates with AssureSign (our eSignature module). NVCC also integrates a HPC module system called Brainware. Brainware provides Intelligent Capture Technology, NVCC is currently in the early stages of building this technology to automate transfer credits from transcript to SIS (Fall 2020). 

Metrics and Statistics

The document management system supports records, admissions, human resources, and financial aid at the 23 colleges and system office. 

Availability

The document management system is available 24/7, except for advertised outages for maintenance.

VCCS Documentation

 

There are also some articles in TD listed under the Document Management Knowledge Base.

 

Communication

 

Emails are sent out using the Document Management Services POC's dlist. You can request to be added to that dlist by opening a Request Service ticket located on the top-right of this page.

There is also a quarterly User Group meeting. The invitation for those meetings are sent out to the dlist mentioned above.

Other Instances

HPCTest is almost an exact clone of HPCProd. All new setups and development are done in HPCTest, and thoroughly tested before they are moved to HPCProd.

 

 
Report an Incident Request a Project

Service Offerings (2)

Report an Incident
Experiencing a problem with the Document Management System, report it here.
Request Project
Request a project pertaining to the Document Management System.