Accounts & Access

Resources to support account access, password resets, and service permissions for employees and students.

Articles (7)

How to Add a Shared Mailbox to Outlook

How to Change Primary Email for the Team Dynamix Ticketing System

A guide on how to change user's primary email for TeamDynamix.

How to Change Your VCCS Password

MFA Reset Instructions (TOTP)

If the user has access to the account but is unable too log in via TOTP they can follow these steps to reset their authenticator.

Microsoft Authenticator Setup Instructions (TOTP)

Rapid Identity (Push Notification) Setup Instructions

Shared Apple ID for Campus iPads

This article documents the shared Apple ID used across campuses for various iPads, including police desk iPads, welcome desk iPads, and other devices. It includes login credentials, two-factor authentication (2FA) details, and usage locations.