Virus or Security Breach

Virus or Security Breach Incident Handling

The digital security of our college community is of paramount importance. Should you suspect or encounter a virus or security breach, immediate action is necessary. This helpdesk category is specifically designated for the urgent reporting and handling of any incidents related to viruses or security breaches within our college's systems or networks.

Our response to Virus or Security Breach incidents includes:

  • Immediate acknowledgment of your report and initiation of our incident response protocols
  • Investigation and assessment of the suspected virus or breach to understand the scope, impact, and potential risks
  • Coordination with our specialized security team to contain, eradicate, and recover from the incident
  • Engagement with external experts or authorities as needed, in compliance with legal and regulatory requirements
  • Clear communication with affected parties, including guidance on any necessary actions or precautions
  • Post-incident analysis and recommendations to prevent future occurrences and strengthen our overall security posture

We understand the urgency and gravity of virus or security breach incidents. If you have any concerns, suspicions, or evidence of such an incident, please report here without delay.

Please provide as much detail as possible, including the nature of the incident, the affected systems or data, any unusual activities observed, and any steps taken so far. Your prompt reporting enables us to act swiftly and minimize potential harm.

Note: This category is for urgent security incidents only. For general security inquiries or support with security awareness training, please use the appropriate helpdesk categories.

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Service ID: 53206
Wed 8/23/23 1:25 PM
Wed 8/23/23 1:25 PM