Request Exception to Compliance with Security Standards

Software Exception to Security Standards Request

Our college prioritizes maintaining robust security standards to protect our information, systems, and community. However, we understand that there may be unique circumstances where a software exception to our established security standards is necessary to fulfill specific academic, administrative, or operational needs.

This helpdesk category facilitates the careful review and handling of requests for software exceptions to comply with our security standards.

Our support for software exception requests includes:

  • A detailed review of the software exception request to understand the specific needs, risks, and potential mitigation's
  • Collaboration with the relevant departments, including IT Security, Legal, and Compliance, to assess the request in line with our college's policies and regulatory requirements
  • Evaluation of alternative solutions that might align with existing security standards
  • Coordination with vendors or developers as needed for additional information or customizations
  • Transparent communication throughout the review process, including updates on the status of your request and any additional information needed
  • Documentation of the final decision, including any conditions, restrictions, or ongoing monitoring associated with the exception

We recognize that each software exception request is unique and may require careful consideration of various factors. For any inquiries, requests, or support related to a software exception to security standards, please submit your request here. Our dedicated team will work diligently to assess your request in a thorough and timely manner, prioritizing both the specific needs of your request and the overarching security and compliance goals of our college.

Please note: All software exception requests must be accompanied by a detailed explanation of the need, a risk assessment, and any potential mitigation or compensating controls. Requests that lack sufficient information may experience delays in processing.

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Service ID: 53204
Wed 8/23/23 1:20 PM
Wed 8/23/23 1:20 PM