Microsoft Teams and Teams Phone

Tips and instructions for using Microsoft Teams and Teams Phone

Categories (2)

Teams Phone: Auto Attendants and Call Queues

Instructions for users in Call Queues, Auto Attendents, and support-heavy areas that have the Teams Premium license applied. Not everyone who is in a Call Queue or Auto Attendant group has a Teams Premium License Teams Premium is an extra cost, and not all BRCC Employees have the Teams Premium License.
Expand

Teams Phones: Migration Information

Information and communications for the BRCC Teams Phone Migration project.
Expand

Articles (11)

Pinned Article Teams Phone: Teams Phone Basics

Short how-to videos showing how to use Teams Phone

Teams Phone: Answer on Your Smart Phone

Receive Teams Phone calls on your mobile phone by following these instructions.

Teams Phone: Call Forwarding

Forward your work number to another Teams Phone user, Call Queue, Auto Attendant, or external line.

Teams Phone: Call Recording

Learn how to record and/or transcribe phone calls with both internal and external callers.

Teams Phone: Change from Recorded Greeting to Text-to-Speech Greeting

Turn off a recorded voicemail greeting to enable a Text-to-Speech greeting.

Teams Phone: Enable Secondary Ringer

Instructions for making a secondary device, like your computer speakers, ring when your primary device is a headset.

Teams Phone: Quick Reference Guide

Printable reference materials for Teams Phone

Teams Phone: Remote Worker Emergency Address

A printable guide for updating your location for 911 Emergency Services.

Teams Phone: Start Teams at Login

Teams must be running to make and receive calls. This article helps you verify that Teams starts when you log into your computer.

Teams: Managing Messages in Teams Chat

Tips for managing Teams Chat messages.

Teams: Presence and Statuses in the Teams App

Setting your Status in Teams, and information about how your Presence is automatically determined.