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Teams Phone: Wave 2 Email Campaign
View all of the emails sent to Wave 2 in preparation for Teams Phone migration.
Teams Phone: Wave 1 Email Campaign
View all of the emails sent to Wave 1 in preperation for Teams Phone migration.
Teams Phone: Introducing Teams Phone
An overview of the Fall 2025 migration to Teams Phone
Teams Phone: Call Recording
Learn how to record and/or transcribe phone calls with both internal and external callers.
Teams Phone: Receiving and Making Calls from Multiple Numbers
Instructions for making and receiving calls if you have multiple lines, Auto Attendants, or Call Queues assigned to you.
Teams Phone: Opt-In and Opt-Out of a Shared Line
Instructions for opting in or out of a departmental phone line
Teams Phone: Call Forwarding
Forward your work number to another Teams Phone user, Call Queue, Auto Attendant, or external line.
Teams: Presence and Statuses in the Teams App
Setting your Status in Teams, and information about how your Presence is automatically determined.
Teams: Managing Messages in Teams Chat
Tips for managing Teams Chat messages.
Teams Phone: Start Teams at Login
Teams must be running to make and receive calls. This article helps you verify that Teams starts when you log into your computer.
Teams Phone: Remote Worker Emergency Address
A printable guide for updating your location for 911 Emergency Services.
Teams Phone: Quick Reference Guide
Printable reference materials for Teams Phone
Teams Phone: Enable Secondary Ringer
Instructions for making a secondary device, like your computer speakers, ring when your primary device is a headset.
Teams Phone: Answer on Your Smart Phone
Receive Teams Phone calls on your mobile phone by following these instructions.