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Forward your work number to another Teams Phone user, Call Queue, Auto Attendant, or external line.
Instructions for opting in or out of a departmental phone line
Instructions for making and receiving calls if you have multiple lines, Auto Attendants, or Call Queues assigned to you.
Setting your Status in Teams, and information about how your Presence is automatically determined.
Tips for managing Teams Chat messages.
View all of the emails sent to Wave 2 in preparation for Teams Phone migration.
View all of the emails sent to Wave 1 in preperation for Teams Phone migration.
Teams must be running to make and receive calls. This article helps you verify that Teams starts when you log into your computer.
A printable guide for updating your location for 911 Emergency Services.
Printable reference materials for Teams Phone
Instructions for making a secondary device, like your computer speakers, ring when your primary device is a headset.
Learn how to record and/or transcribe phone calls with both internal and external callers.
Receive Teams Phone calls on your mobile phone by following these instructions.
An overview of the Fall 2025 migration to Teams Phone