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Categories (8)
Communication and Collaboration
Desktop Phone - Cell Phone - MiFi / Hotspot - Conference Setup - Conferencing (Audio/Video) -Fax Services - Office 365 - TeamDynamix - Notifications Sharepoint - VCCS Website - MyVCCS Portal
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Teaching and Learning and Academic Classroom Support
Canvas Support
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Desktop and Mobile Computing
Computer Setup - Computer Hardware & Software - Printing - Microsoft 365 - Software Request - Office Moves - Event Support
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Information Security
Virus or Security Breach - Password Resets - SPAM / Phishing Reporting - Multifactor Authentication - Brightpoint Portal - Identity and Access Management - VITA Mainframe - Information Security Review - Vulnerability Scanning -Security Exceptions
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Infrastructure
Disaster Recovery Testing - Database Support - Monitoring / Alerting - Firewall Support - Network - SSL Certificates - Domain Controller - Server Support - Storage - Cameras - Call Boxes - Network Connectivity
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IT Professional Services
Projector - Document Camera - Speakers / Microphone - Lectern Touch Screen - Office Move - Cubicle Move
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Research
IT Research
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