Service Catalog

Categories (8)

Communication and Collaboration

Desktop Phone - Cell Phone - MiFi / Hotspot - Conference Setup - Conferencing (Audio/Video) -Fax Services - Office 365 - TeamDynamix - Notifications Sharepoint - VCCS Website - MyVCCS Portal
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Teaching and Learning and Academic Classroom Support

Canvas Support
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Desktop and Mobile Computing

Desktops / Lecterns - Laptops - Monitors - Printers - Software Installation / Removal - Software Upgrades - Software Activation - VPN - Authenticator
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Information Security

Virus or Security Breach - Password Resets - SPAM / Phishing Reporting - Multifactor Authentication - Brightpoint Portal - Identity and Access Management - VITA Mainframe - Information Security Review - Vulnerability Scanning -Security Exceptions
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Infrastructure

Disaster Recovery Testing - Database Support - Monitoring / Alerting - Firewall Support - Network - SSL Certificates - Domain Controller - Server Support - Storage - Cameras - Call Boxes - Network Connectivity
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IT Professional Services

Projector - Document Camera - Speakers / Microphone - Lectern Touch Screen - Office Move - Cubicle Move
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Research

IT Research
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Report an Incident

If you're not sure where to go for IT support, use this to make a general help request. Available to the public for general inquiry.
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