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Services or Offerings?
AIS | SIS | HCM Application Security
  1. Services
  2. Office of Information Technology (OIT)
  3. Accounts and Access
Submit a request for assistance with AIS, SIS, or HCM account issues.
Campus Wi-Fi
  1. Services
  2. Office of Information Technology (OIT)
  3. Student Technology Services
BCC Wi-Fi provides campus-wide Internet access to all faculty, staff, students, and guest. Eduroam short for "education roaming" is a secure wireless service that extends this service at participating institutions world-wide, ensuring seamless connectivity for visiting faculty, staff, and students from other colleges.
Canvas
  1. Services
  2. Office of Information Technology (OIT)
  3. Student Technology Services
Canvas is a Learning Management System (LMS) that is available to all faculty, staff and current students via MyBrightpoint and directly at learn.vccs.edu. Your MyBrightpoint username and password is required to login to Canvas. The recommended browsers for Canvas are Firefox and Chrome.
Canvas Support
  1. Services
  2. Office of Information Technology (OIT)
  3. Digital Learning Support
Support for the Canvas LMS.
Classroom Equipment
  1. Services
  2. Office of Information Technology (OIT)
  3. Device and Software Support
Request assistance with devices in the classroom.
Data Request and Support
  1. Services
  2. Institutional Effectiveness Services
Deactivate an Account
  1. Services
  2. Office of Information Technology (OIT)
  3. Accounts and Access
Submit a request to deactivate a user's account for a system.
Desktop Phone
  1. Services
  2. Office of Information Technology (OIT)
  3. Communication and Collaboration
Cisco phone for an office, classroom or area. Can be used to request a new phone, remove a phone, update phone screen information.
Equipment Requests
  1. Services
  2. Office of Information Technology (OIT)
  3. Device and Software Support
Request new equipment.
Institutional Research
  1. Services
  2. Institutional Effectiveness Services
Loaner Laptop Issue
  1. Services
  2. Office of Information Technology (OIT)
  3. Student Technology Services
Having problems with your loaner laptop? Need assistance? This is the resource for you.
Microsoft 365 & Student Resources
  1. Services
  2. Office of Information Technology (OIT)
  3. Student Technology Services
BCC registered students can access Microsoft 365 and install it for free. Student resources are also available at resources.vccs.edu that include student discounts and Respondus Lockdown Browser.
Miscellaneous
  1. Services
  2. Office of Information Technology (OIT)
Not sure where your issue fits? Submit a ticket here.
MyBrightpoint
  1. Services
  2. Office of Information Technology (OIT)
  3. Student Technology Services
MyBrightpoint login information and support. MyBrightpoint provides access to VCCS applications for students, faculty, and staff at BCC and across all VCCS colleges.
New Account
  1. Services
  2. Office of Information Technology (OIT)
  3. Accounts and Access
Request assistance with onboarding a new user or a new account for a system.