My Recently Visited Services

Perceptive Content (vendor Hyland) - a document management system/repository for storage of electronic documents.

Support for database issues

Software issues, or problems.

For issues with the Brightpoint Portal.

Get assistance with SIS Access or Technical issues. This includes security issues and problems with access to pages and SIS customizations to be created by VCCS or my college, or request a move.

Networking issues, cabling repairs / installations.

Submit technology requests to be evaluated by the Technology Council for consideration and approval. Technology requests may include technology projects, procurements, services, or policies and standards.

Upgrade software to newer version

Request Conferencing Setup / Assistance for Zoom.

Activate Software that has expired or is not current.

Report issues with lectern touch screens.

Report issues with a document camera.

Support for the MyVCCS Portal.

Support for issues with the VCCS Website.

Fax line issues, add or remove a fax line.

Internal to I.T. - Review of polices and procedures

Backup, decom, maintenance, Unix, etc..

Manage Storage for System Servers

Issues with VPN, setup, requests.

SSL certificate management

Support for Sharepoint, requests for folders, files, misc..

Outages and service interruptions.