My Recently Visited Services

Microsoft 365 information and support. Microsoft 365 includes cloud-based applications and services such as Word, Outlook, Excel, PowerPoint, Teams and OneDrive that is accessible to BCC faculty & staff.


Outages and service interruptions.


Computer hardware service for BCC laptops and desktop computers. Computer hardware is any physical component such as a mouse, keyboard, monitor, headset, laptop, etc.,


Issues with TeamDynamix, user request, ticket submittal issues.


Campus events and meeting setup request for audio visual, computer technology and IT support.


Use if your account is locked out or if you need a password reset.


Request a MiFi, changes or additions, or any issues related to MiFi / Hot Spots.


Call box issues.


Cisco phone for an office, classroom or area. Can be used to request a new phone, remove a phone, update phone screen information.


Support for the MyVCCS Portal.


Fax line issues, add or remove a fax line.


Request ot have equipment moved from a cubicle / office.


Networking issues, cabling repairs / installations.


Office moves service and support for relocating computer technology on campus.


Application software that is not provided by BCC requires approval and must be connected to a BCC classroom curriculum or department need.


Support for database issues


Issues with Outlook and email services.


Submit technology requests to be evaluated by the Technology Council for consideration and approval. Technology requests may include technology projects, procurements, services, or policies and standards.


Camera issues.


Have an upcoming conference in a conference room and need equipment? Request those items here.


Support for Sharepoint, requests for folders, files, misc..