My Recently Visited Services

Networking issues, cabling repairs / installations.

Monitor or Alert issues and notifications.

Request Conferencing Setup / Assistance for Zoom.

Support for issues with a projector.

Camera issues.

Use if your account is locked out or if you need a password reset.

Cisco phone for an office, classroom or area. Can be used to request a new phone, remove a phone, update phone screen information.

Submit technology requests to be evaluated by the Technology Council for consideration and approval. Technology requests may include technology projects, procurements, services, or policies and standards.

Report issues with lectern touch screens.

Request ot have equipment moved from a cubicle / office.

Request for equipment to be moved to another office / cubicle.

Need a website whitelisted, or a group policy is affecting a program, submit a ticket here.

Install new printers, troubleshoot printer issues

Get assistance with SIS Access or Technical issues. This includes security issues and problems with access to pages and SIS customizations to be created by VCCS or my college, or request a move.

New computer setup and support for BPCC computers.

IT needs and requirements research.

SSL certificate management

Use this service to request for assistance with VITA mainframe issues

Support for Sharepoint, requests for folders, files, misc..

Report issues with a document camera.

Disaster Recovery Test

TBD

Fax line issues, add or remove a fax line.