My Recently Visited Services

Have an upcoming conference in a conference room and need equipment, request those items here.


For issues with the Brightpoint Portal.


Application software service and support for BCC computers. Application software are programs installed on BCC computers to perform a specific task.


Get assistance with SIS Access or Technical issues. This includes security issues and problems with access to pages and SIS customizations to be created by VCCS or my college, or request a move.


Request Conferencing Setup / Assistance for Zoom.


Cisco phone for an office, classroom or area. Can be used to request a new phone, remove a phone, update phone screen information.


Networking issues, cabling repairs / installations.


Support for database issues


Support for Sharepoint, requests for folders, files, misc..


Monitor or Alert issues and notifications.


Backup, decom, maintenance, Unix, etc..


Assistance for Two-Factor authentication issues.


Need a website whitelisted, or a group policy is affecting a program, submit a ticket here.


Call box issues.


Perceptive Content (vendor Hyland) - a document management system/repository for storage of electronic documents.


Campus events and meeting setup request for audio visual, computer technology and IT support.


Application software that is not provided by BCC requires approval and must be connected to a BCC classroom curriculum or department need.


Camera issues.


Microsoft 365 information and support. Microsoft 365 includes cloud-based applications and services such as Word, Outlook, Excel, PowerPoint, Teams and OneDrive that is accessible to BCC faculty & staff.