My Recently Visited Services

Use if your account is locked out or if you need a password reset.


Request assistance with onboarding a new user or a new account for a system.


Campus events and meeting setup request for audio visual, computer technology and IT support.


Application software service and support for computers. Application software are programs installed on computers to perform a specific task.


Support for database issues


Not sure where your issue fits? Submit a ticket here.


New computer setup and support.


Office moves service and support for relocating computer technology on campus.


Report spam/phising, or intentional vandalism incidents or attempts.


Report issues with speakers or microphones.


MyBrightpoint login information and support. MyBrightpoint provides access to VCCS applications for students, faculty, and staff at Brightpoint and across all VCCS colleges.


Issues with Outlook, Gmail or any email related issue.


Wireless and wired network issues.


Submit a request to deactivate a user's account for a system.


Printing service and support for local and network printers across campus.


Canvas is a Learning Management System (LMS) that is available to all faculty, staff and current students via MyBrightpoint and directly at learn.vccs.edu. Your MyBrightpoint username and password is required to login to Canvas. The recommended browsers for Canvas are Firefox and Chrome.


The Virtual Computing Lab (VCL) provides 24x7 access to computing resources from any location, using nearly any available online device. Computers and software tools are available to faculty, staff, and students through the VCL portal, on demand, allowing users to request immediate access to resources or to schedule access at a later time.


Request assistance with devices in the classroom.


Call box issues.


Submit a request for assistance with AIS, SIS, or HCM account issues.


Application software that is not provided by BCC requires approval and must be connected to a classroom curriculum or department need.


Combine sections of your courses together here.


Request training on a technology resource, system, process or procedure.