Popular Services
Computer hardware service for laptops and desktop computers. Computer hardware is any physical component such as a mouse, keyboard, monitor, headset, laptop, etc.,
Application software service and support for computers. Application software are programs installed on computers to perform a specific task.
Printing service and support for local and network printers across campus.
Campus events and meeting setup request for audio visual, computer technology and IT support.
Use if your account is locked out or if you need a password reset.
Request assistance with onboarding a new user or a new account for a system.
Cisco phone for an office, classroom or area. Can be used to request a new phone, remove a phone, update phone screen information.
Issues or questions related to Microsoft Teams or Zoom video conferencing software.
MyBrightpoint login information and support. MyBrightpoint provides access to VCCS applications for students, faculty, and staff at Brightpoint and across all VCCS colleges.
Application software that is not provided by BCC requires approval and must be connected to a classroom curriculum or department need.
Submit a request for assistance with AIS, SIS, or HCM account issues.
Report spam/phising, or intentional vandalism incidents or attempts.
Office moves service and support for relocating computer technology on campus.
Microsoft 365 information and support. Microsoft 365 includes cloud-based applications and services such as Word, Outlook, Excel, PowerPoint, Teams and OneDrive that is accessible to faculty & staff.
Submit a request to deactivate a user's account for a system.
Brightpoint registered students can access Microsoft 365 and install it for free. Student resources are also available at resources.vccs.edu that include student discounts and Respondus Lockdown Browser.