Popular Services

Printing service and support for local and network printers across campus.


Computer hardware service for BCC laptops and desktop computers. Computer hardware is any physical component such as a mouse, keyboard, monitor, headset, laptop, etc.,


New computer setup and support for BCC computers.


Application software service and support for BCC computers. Application software are programs installed on BCC computers to perform a specific task.


Support for issues with a projector.


Cisco phone for an office, classroom or area. Can be used to request a new phone, remove a phone, update phone screen information.


Application software that is not provided by BCC requires approval and must be connected to a BCC classroom curriculum or department need.


Office moves service and support for relocating computer technology on campus.


For issues with the Brightpoint Portal.


Microsoft 365 information and support. Microsoft 365 includes cloud-based applications and services such as Word, Outlook, Excel, PowerPoint, Teams and OneDrive that is accessible to BCC faculty & staff.


Report issues with speakers or microphones.


Get assistance with SIS Access or Technical issues. This includes security issues and problems with access to pages and SIS customizations to be created by VCCS or my college, or request a move.


Have an upcoming conference in a conference room and need equipment, request those items here.


Outages and service interruptions.


Networking issues, cabling repairs / installations.


Request Conferencing Setup / Assistance for Zoom.


Report issues with lectern touch screens.


Campus events and meeting setup request for audio visual, computer technology and IT support.


eVA is Virginia's Statewide electronic procurement system. Here you can Add, Update, Delete eVA accounts and get Functional support.


Report issues with a document camera.


Get assistance with Peoplesoft's Financial Management System including accounts payable, purchasing (eVA), p-cards, general ledger, asset management, budgets, CARS, CIPPS, or other technical issues