Popular Services
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Computer hardware service for laptops and desktop computers. Computer hardware is any physical component such as a mouse, keyboard, monitor, headset, laptop, etc.,
Application software service and support for computers. Application software are programs installed on computers to perform a specific task.
Campus events and meeting setup request for audio visual, computer technology and IT support.
Submit a request for assistance with AIS, SIS, or HCM account issues.
Printing service and support for local and network printers across campus.
Use if your account is locked out or if you need a password reset.
Request assistance with onboarding a new user or a new account for a system.
Assistance for Two-Factor authentication issues.
Submit technology requests to be evaluated by the VCCS Technology Council for consideration and approval. Technology requests may include System-wide technology projects, procurements, services, or policies and standards.
Issues pertaining to the security cameras on campus, not classroom cameras.
Submit a request to deactivate a user's account for a system.
Request training on a technology resource, system, process or procedure.
Cisco phone for an office, classroom or area. Can be used to request a new phone, remove a phone, update phone screen information.
Brightpoint registered students can access Microsoft 365 and install it for free. Student resources are also available at resources.vccs.edu that include student discounts and Respondus Lockdown Browser.
Technology Fund Requests shall only be submitted by a Dean, Director or higher. Approval is not guaranteed and all approvals are at the discretion of the CIO.