Popular Services

Request a desktop, remove a desktop, desktop repairs

Request a new laptop, repair to laptop, general issues with a laptop.

Install new printers, troubleshoot printer issues

Cisco phone for an office, classroom or area. Can be used to request a new phone, remove a phone, update phone screen information.

Software issues, or problems.

MFA issues, troubleshooting

Request a second monitor, report issues with a monitor.

Add or remove software

Get assistance with SIS Access or Technical issues. This includes security issues and problems with access to pages and SIS customizations to be created by VCCS or my college, or request a move.

Networking issues, cabling repairs / installations.

Wireless and wired network issues.

Request for equipment to be moved to another office / cubicle.

Report issues with lectern touch screens.

Outages and service interruptions.

Support for issues with a projector.

Activate Software that has expired or is not current.

Report issues with speakers or microphones.

Request Conferencing Setup / Assistance for Zoom.

Support for the MyVCCS Portal.

For issues with the Brightpoint Portal.

Need a website whitelisted, or a group policy is affecting a program, submit a ticket here.