Popular Services

New computer setup and support for BCC computers.


Application software service and support for BCC computers. Application software are programs installed on BCC computers to perform a specific task.


Computer hardware service for BCC laptops and desktop computers. Computer hardware is any physical component such as a mouse, keyboard, monitor, headset, laptop, etc.,


Cisco phone for an office, classroom or area. Can be used to request a new phone, remove a phone, update phone screen information.


Get assistance with SIS Access or Technical issues. This includes security issues and problems with access to pages and SIS customizations to be created by VCCS or my college, or request a move.


Printing service and support for local and network printers across campus.


Support for issues with a projector.


Report issues with lectern touch screens.


Have an upcoming conference in a conference room and need equipment, request those items here.


Networking issues, cabling repairs / installations.


Application software that is not provided by BCC requires approval and must be connected to a BCC classroom curriculum or department need.


For issues with the Brightpoint Portal.


Issues with Outlook and email services.


Report issues with speakers or microphones.


Outages and service interruptions.


Request Conferencing Setup / Assistance for Zoom.


Support for database issues


Assistance for Two-Factor authentication issues.


Use if your account is locked out or if you need a password reset.


Microsoft 365 information and support. Microsoft 365 includes cloud-based applications and services such as Word, Outlook, Excel, PowerPoint, Teams and OneDrive that is accessible to BCC faculty & staff.