Popular Services

Request a desktop, remove a desktop, desktop repairs

Get assistance with SIS Access or Technical issues. This includes security issues and problems with access to pages and SIS customizations to be created by VCCS or my college, or request a move.

Request a new laptop, repair to laptop, general issues with a laptop.

Cisco phone for an office, classroom or area. Can be used to request a new phone, remove a phone, update phone screen information.

Request a second monitor, report issues with a monitor.

Report issues with speakers or microphones.

Software issues, or problems.

Install new printers, troubleshoot printer issues

Changes to the local college firewall or enterprise firewall.

Request for equipment to be moved to another office / cubicle.

Add or remove software

Activate Software that has expired or is not current.

Support for issues with a projector.

Upgrade software to newer version

Issues with TeamDynamix, user request, ticket submittal issues.

Support for the MyVCCS Portal.

Outages and service interruptions.

Request a MiFi, changes or additions, or any issues related to MiFi / Hot Spots.

Networking issues, cabling repairs / installations.

For issues with the Brightpoint Portal.

SSL certificate management

Fax line issues, add or remove a fax line.

Support for database issues