Popular Services
Application software service and support for BCC computers. Application software are programs installed on BCC computers to perform a specific task.
Computer hardware service for BCC laptops and desktop computers. Computer hardware is any physical component such as a mouse, keyboard, monitor, headset, laptop, etc.,
Cisco phone for an office, classroom or area. Can be used to request a new phone, remove a phone, update phone screen information.
Get assistance with SIS Access or Technical issues. This includes security issues and problems with access to pages and SIS customizations to be created by VCCS or my college, or request a move.
Printing service and support for local and network printers across campus.
Have an upcoming conference in a conference room and need equipment, request those items here.
Application software that is not provided by BCC requires approval and must be connected to a BCC classroom curriculum or department need.
Request Conferencing Setup / Assistance for Zoom.
Assistance for Two-Factor authentication issues.
Use if your account is locked out or if you need a password reset.
Microsoft 365 information and support. Microsoft 365 includes cloud-based applications and services such as Word, Outlook, Excel, PowerPoint, Teams and OneDrive that is accessible to BCC faculty & staff.