Popular Services
Application software service and support for computers. Application software are programs installed on computers to perform a specific task.
Computer hardware service for laptops and desktop computers. Computer hardware is any physical component such as a mouse, keyboard, monitor, headset, laptop, etc.,
Not sure where your issue fits? Submit a ticket here.
Submit a request for assistance with AIS, SIS, or HCM account issues.
Printing service and support for local and network printers across campus.
Campus events and meeting setup request for audio visual, computer technology and IT support.
Request training on a technology resource, system, process or procedure.
Use if your account is locked out or if you need a password reset.
MyBrightpoint login information and support. MyBrightpoint provides access to VCCS applications for students, faculty, and staff at Brightpoint and across all VCCS colleges.
Submit a request to deactivate a user's account for a system.
Brightpoint registered students can access Microsoft 365 and install it for free. Student resources are also available at resources.vccs.edu that include student discounts and Respondus Lockdown Browser.
Request assistance with onboarding a new user or a new account for a system.
Application software that is not provided by BCC requires approval and must be connected to a classroom curriculum or department need.
Assistance for Two-Factor authentication issues.
Cisco phone for an office, classroom or area. Can be used to request a new phone, remove a phone, update phone screen information.
Office moves service and support for relocating computer technology on campus.
Submit technology requests to be evaluated by the VCCS Technology Council for consideration and approval. Technology requests may include System-wide technology projects, procurements, services, or policies and standards.