Purpose
This article describes how to forward a call sent to a Teams Phone personal work number.
Assumptions
You are a BRCC Faculty or Staff member with an assigned Teams Phone number
Steps
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- Click the three dots in the top of the Teams App and choose Settings. Select the Calls section on the left.

- Toggle the "Forward all calls" switch to the right so the dot is on the right side and the oval is blue. In the drop down "Choose how all your calls will be forwarded, select "Forward to a new number or contact.

- To forward internally to BRCC, type the receiving person's name or AA/CQ name. To forward externally, type the full phone number with area code.

