Technology Support

All IT related incident reporting, service requests, and other IT adjacent requests.

Categories (7)

Report an incident

Did something "break"? Is the thing not working as it should? Submit a ticket here!

Onboarding/Offboarding & Enterprise Systems Access

Onboard/Offboard Employees, Access to SIS/AIS, WES, eVA, Enterprise Accounts, Network Accounts, Affiliate Accounts

Student Technology Support

Technology Support for new and current WCC students.

Communications and Collaborations

Requests related to office/mobile phones, email, faxing, and video/audio conferencing.

Infrastructure

Network, Firewall, Cameras, and Server Administration

Desktop and Mobile Computing

Requests for student and employee computers and devices.

Teaching, Learning & Canvas Support

Classroom support, both virtual and on-campus.