Technology Support

All IT related incident reporting, service requests, and other IT adjacent requests.

Categories (7)

Report an incident

Did something "break"? Is the thing not working as it should? Submit a ticket here!
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Onboarding/Offboarding & Enterprise Systems Access

Manage employee account access, either by creating, deleting, or modifying. Use this portal for new employee onboarding, former employee off-boarding, and any enterprise system account modification.

SIS/AIS/HCM (PeopleSoft)
WES
Canvas
Ad Astra
Microsoft Active Directory (Outlook, 365)
Creative Cloud
Perceptive Content
Enterprise Systems Access
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Student Technology Support

Technology Support for new and current WCC students.
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Communications and Collaborations

Requests related to office/mobile phones, email, faxing, and video/audio conferencing.
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Infrastructure

Network, Firewall, Cameras, and Server Administration
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Desktop and Mobile Computing

Requests for student and employee computers and devices.
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Teaching, Learning & Canvas Support

Classroom support, both virtual and on-campus.
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