Knowledge Base

Categories (8)

Accounts & Access

WI-FI, ethernet connections, PeopleSoft, EAB Navigate, myVCCS.

Phones, Conferencing, & Collaboration

Support for Office/Mobile Phones and Video/Audio conferencing, MS Teams, and other collaborative programs.


Faculty and Staff email are hosted through Microsoft Office (Outlook). Student email is hosted through Google G Suite for Education.

Computer Hardware and Software

Basic computer operations, tips & tricks

Print, Copy, Scan

Information on using the network printers

Teaching, Learning, and Classroom

Canvas support and classroom technology FAQs

Enterprise Applications and Reporting

AIS/SIS - Document Management System - Data Processing - eVA - HRMS/HCM - Onboarding/Offboarding - WES

CCIT Process Documentation

CCIT Policies, Procedures, and Process Documentation