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TeamDynamix (TDX)
Ticketing: Technicians
TDX: Technician Training and Resources
TDX: Technician Training and Resources
Tags
shortcuttable
Provide training resources for TeamDynamix Technicians and Application Admins.
Resources
TeamDynamix Websites
learn.teamdynamix.com
to find in-depth resources for technicians, reporting, and project management; please note that you do not need to log in to this website.
solutions.teamdynamix.com
offers knowledge and questions/answers to a plethora of TeamDynamix subjects.
community.teamdynamix.com
allows you to ask the
TDX
higher ed community questions and participate in process meetings. The TeamDynamix higher ed community is extensive and engaged, so this is truly a great resource. Please You will need to sign up for this site.
Use this article created by TeamDynamix to learn the different
terms
and
applications
used within TeamDynamix.
Introduction and Foundational Learning Recordings
001 Introduction to TeamDynamix
002 Foundations
003 Client Portal Overview
004 Knowledge Management
005 Core Integrations
006 Service Catalog Management
007 Ticketing Essentials
008 Putting It All Together: Ticket Lifecycle
009 Advanced Ticketing
010 Asset Management Essentials
011 Project Management Essentials
012 Readiness Recap
013 Change Management Overview
Asset Management Demo and Cohort
014 Asset Demo
014b CMDB Demo
015 Asset Management College Cohort #1
iPaaS Training Recordings
017 Intro to iPaaS
018 Dynamic Forms Part 1
019 Dynamic Forms Part 2
020 Triggering Flows
021 Working with Flow Data
Project Management Demos and Quick Tips
022a Project Management Demo 10/09/2024 with John K from TDX
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Check out this article I found in the SO Client Portal knowledge base.<br /><br /><a href="https://help.vccs.edu/TDClient/1981/Portal/KB/ArticleDet?ID=3304">https://help.vccs.edu/TDClient/1981/Portal/KB/ArticleDet?ID=3304</a><br /><br />TDX: Technician Training and Resources