TDX: Technician Training and Resources

Resources

TeamDynamix Websites

• learn.teamdynamix.com to find in-depth resources for technicians, reporting, and project management; please note that you do not need to log in to this website.
• solutions.teamdynamix.com offers knowledge and questions/answers to a plethora of TeamDynamix subjects.   
• community.teamdynamix.com allows you to ask the TDX higher ed community questions and participate in process meetings.  The TeamDynamix higher ed community is extensive and engaged, so this is truly a great resource. Please You will need to sign up for this site. 
• Use this article created by TeamDynamix to learn the different terms and applications used within TeamDynamix.

Introduction and Foundational Learning Recordings

• 001 Introduction to TeamDynamix
• 002 Foundations
• 003 Client Portal Overview
• 004 Knowledge Management
• 005 Core Integrations
• 006 Service Catalog Management
• 007 Ticketing Essentials
• 008 Putting It All Together: Ticket Lifecycle
• 009 Advanced Ticketing
• 010 Asset Management Essentials
• 011 Project Management Essentials
• 012 Readiness Recap
• 013 Change Management Overview

Asset Management Demo and Cohort

• 014 Asset Demo
• 014b CMDB Demo
• 015 Asset Management College Cohort #1

iPaaS Training Recordings

• 017 Intro to iPaaS
• 018 Dynamic Forms Part 1
• 019 Dynamic Forms Part 2
• 020 Triggering Flows
• 021 Working with Flow Data

Project Management Demos and Quick Tips

• 022a Project Management Demo 10/09/2024 with John K from TDX