Search18 Results

Services or Offerings?
Ad Astra
  1. Services
  2. Help Desk
  3. Communications & Collab
Room Scheduling calendar
Bookstore
  1. Services
  2. Help Desk
  3. Help & Support
Assistance with issues viewing textbooks or materials in Canvas
Canvas
  1. Services
  2. Help Desk
  3. Teaching and Learning
Assistance with Lockdown Browser, Honorlock, Studio, TextAid, UDOIT
Email
  1. Services
  2. IT Services
  3. Desktop & Mobile
Email is an essential tool for communication within our college community. Whether you're encountering technical issues, need assistance with settings, or have questions about our email policies, this helpdesk category is here to provide support for all email-related matters.
Google Workspace
  1. Services
  2. Help Desk
  3. Communications & Collab
Assistance with Gmail, Google Drive, and other G-suite apps
Hardware and Software
  1. Services
  2. IT Services
  3. Desktop & Mobile
Request new laptop, keyboards, headsets, update computer, software installation, VPN access,
Microsoft Apps
  1. Services
  2. Help Desk
  3. Communications & Collab
Assistance with Microsoft Teams, SharePoint, Word, Excel, PowerPoint, and other Office products
myRCC
  1. Services
  2. Help Desk
  3. Help & Support
Password Resets, assistance with Multi-Factor Authentication (MFA), Navigate, SIS
RCC Application
  1. Services
  2. Help Desk
  3. Help & Support
RCC Intranet (iRCC/SharePoint)
  1. Services
  2. Help Desk
  3. Communications & Collab
Access and permission management, Site creation, Page and layout changes
Report an Issue form
  1. Services
  2. Report an Issue
Form to report a technology related issue
Service Request
  1. Services
  2. IT Services
  3. Desktop & Mobile
Classroom updates, office relocation, conference room assistance, planned event support.
Shared Drives
  1. Services
  2. IT Services
  3. Desktop & Mobile
Access request to local shared PII drives, file recovery requests within shared drives.
Shared Services
  1. Services
  2. Help Desk
  3. Help & Support
Questions/Issues with Shared Services Distance Learning classes.
Student Evaluations
  1. Services
  2. Help Desk
  3. Help & Support
IOTA 360