Knowledge Base

Categories (11)

Accounts & Access

WI-FI, ethernet connections, PeopleSoft, EAB Navigate, myVCCS.
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Phones, Conferencing, & Collaboration

Support for Office/Mobile Phones and Video/Audio conferencing, MS Teams, and other collaborative programs.
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Email

Faculty and Staff email are hosted through Microsoft Office (Outlook). Student email is hosted through Google G Suite for Education.
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Computer Hardware and Software

Basic computer operations, tips & tricks
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Print, Copy, Scan

Information on using the network printers
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Teaching, Learning, and Classroom

Canvas support and classroom technology FAQs
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Enterprise Applications and Reporting

AIS/SIS - Document Management System - Data Processing - eVA - HRMS/HCM - Onboarding/Offboarding - WES
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CCIT Process Documentation

CCIT Policies, Procedures, and Process Documentation
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A/V & Classroom Documentation

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Website Content Management

Help articles for anyone with content management access to the WCC Drupal CMS.
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Digital Content Accessibility

Articles related to ensuring digital content passes WCAG accessibility standards.
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