Phone Services

BRCC provides phone numbers and voicemail access for each Staff and Full-Time Faculty member, as well as various department phone numbers and physical building phones. The phone service includes emergency alerts and Blue Light phones in outdoor public areas. BRCC uses Teams Phone as it's provider. 

Key Features and Benefits

 

Administration

The phone system, physical phones, and phone numbers are configured and administered by BRCC Technology Services. 

Key function

Phone numbers are used for internal, external, and college-related communication, and emergency services. Remote telephony is provided via the teams app on college-owned computers and personal devices.  

 

Getting Started

Faculty/Staff will see their personal line and any departmental lines in the Teams app on the side bar by clicking the Calls app. Each classroom and hallway has a phone for emergency alerts, calling public safety, or calling other internal or external people or departments. 

Getting Help 

Use the links on the top right of this page to request support. For support with Teams Phone, please visit the Knowledgebase for basic and advanced tutorials. You may also call the BRCC Technology Help Desk directly at 540-453-2400

Metrics and Statistics

Personal and Departmental phone logs and statistics are available upon request. If you require logs, please Request Phone Support at the top right of this page.  

Availability

System is available 24/7 

 

Service Owner
Ed Pease
Director, Technology Services

Technical Owner
Jessica Bezold
IT Support Specialist, Technology Services
 
Request Phone Support Update Dept. Extension 911 Alerts Request

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Service Offerings (3)

Phone Services Support
Ask questions or request general support about your phone or the phone system.
Update Dept. Extension
Use this service to request changes to Departmental phone numbers, including user access.
911 Alerts
Certain college personnel are alerted when 911 is dialed on campus. Approval is limited and subject to the approval of the VP of Administration and Finance.