Resolving Common Issues

Key Points:

• Ensure VPN connection is established on your computer. 
• These reports are automated and data is refreshed daily at 8:00 AM. Therefore, the data from these reports reflects what was in PeopleSoft SIS at the time of the data run rather than what is present at the time the user pulls the report.
• This article will assist users on how to resolve common issues the Microsoft Excel plug-in tool.

To view the training video on resolving common issues in the Excel plug-in, go here: https://vimeo.com/732440917.