Reynolds Accounts - Faculty and Staff

Instructions:

Reynolds faculty and staff have two accounts:

1. Computer account -- to login to a Reynolds computer and to access the Reynolds Intranet page

• All Reynolds comuputer account usernames generally use the following syntax:  SR + first four letters of last name + first letter of first or middle name (Example: a user named John Smith would have the assigned computer account username of SRSMITJ unless it is currently assigned to another person)
   
• Certain applications such as Office 365, SharePoint, and the KnowBe4 Security Awareness Training require users to enter their full Reynolds email address (e.g., JSmith@reynolds.edu) instead of their computer account username, but the password will be exactly the same as the one used to login to their computer account

2. MyReynolds account -- to login to VCCS enterprise applications including Canvas, SIS, Navigate, and Zoom

• All MyReynolds account usernames generally use the one of three syntaxes: 
  
  initials of name + two to six numbers
  
  OR
  
  first letter of first name + entire last name + two to six numbers
  
  OR
  
  JSRteach + first letter of first name + entire last name
  
  (Example: the same user, John Smith, could be assigned a MyReynolds account username of JS1234, JSmith1234, or JSRteachJSmith -- depending on when their account was created by the VCCS)

Computer accounts are set to force users to change their passwords after 90 days, or approximately three months of usage.  MyReynolds accounts are set to force users to change their passwords after 180 days, or approximately six months, of usage.

If users are unable to login to either account, they can attempt to reset their password on their own.  Instructional guides are attached to this knowledge base article.  Otherwise, they can contact the Help Desk at 804-523-5555 for assistance.