Name Change - Faculty and Staff

 Key Points:

  • If a faculty/staff member calls or emails the Help Desk requesting the name change, a ticket should be submitted.
     
  • The faculty/staff member will need to get in touch with the Human Resources (HR) office and provide an updated I-9 form as well as a social security card with the new name listed.
     
  • The faculty/staff member will need to also complete Reynolds Form 11-0007 and include a copy of their driver's license -- the information must be submitted to the Records Office.
     
  • The name change will not affect the user's current MyReynolds username information to prevent adverse access to enterprise applications such as Canvas and SIS.

Instructions:

  1. After the faculty/staff member calls or emails the Help Desk, direct the user to call HR at 804-523-5249 to alert them of the name change request.  The user will then have to fill out an updated I-9 (Immigration and Naturalization) form and also provide a social security card that has the new name listed on it.  HR will need to verify that the correct name is updated on the employee's security profile in HCM so that the information is then updated to the online college Faculty/Staff Directory page.
     
  2. Tell the user to also complete Reynolds Form 11-0007 so that their name can be updated in MyReynolds.  The form should include a notation that the user is "Faculty" or "Staff" at the top to alert the Records Office that the request is not coming from a student.  Have the user to upload a copy of a valid photo ID (e.g., driver's license) that has their correct name listed on it.  Within one to two business days, the name should be updated in SIS, which will then update to all other VCCS enterprise applications, including Canvas and Zoom.
     
  3. Have the user to submit a Help Desk ticket to document the name change request and then close it.
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