Student Technology Assistance

 

Services

Students are able to submit a support request for the following issues. If you are unable to submit a ticket, please call the help desk. For help articles, click the links in the table to view articles for that service.

 

All Help Articles

Multi-factor Authentication (MFA) 

Password Reset

Student Email

Canvas

Microsoft Office 365

Respondus Lockdown Browser

Virtual Computing Lab (VCL)

Connecting to Student WiFi

Installing and Updating Browsers

Updating Operating System

 

External Support

If Laurel Ridge does not offer support for your issue, try looking at External Resources for support.

 

Contact Us

If you have any questions, please contact the Help Desk at 540-868-7223 for the Middletown Campus, and 540-351-1545 for the Faquier Campus.