MFA Help

Removing MFA (E-Mail) - Removing MFA (TOTP)

Articles (2)

MFA Reset Instructions (E-Mail)

Teaches students how to switch their MFA option from e-mail to TOTP in the situation that they are able to access their account and want to change to a more reliable method of authentication.

MFA Reset Instructions (TOTP)

If the user has access to the account but is unable too log in via TOTP they can follow these steps to reset their authenticator.