TDX: How to Host Images to Load to Notification Templates

Before Getting Started

Please know that you will be creating a knowledge article to host images so that you can add image URLs within the notification templates that will be sent to customers and technicians from TeamDynamix. This article will be specific to the customizable notification template style below.

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Assumption

 You are a TeamDynamix Application Admin for your client portal.

Steps

From Knowledge Base, select + New Article 

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Give it a Subject such as TDX: TDX Images for Notification Templates and Assign it to a category. 

*Note: We highly recommend setting permissions to make it hidden to users, see below. 

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Add images to this article, by using the Add Image button (see below), which will be used for the header and footer for the Notification templates. 

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See examples of images we used below.

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In the new article, select Edit Article and right-click on the image icon and it will launch Image Properties providing the URL.  (see below).

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