TDX: Setting up email auth account and email monitor for ticket creation

Notes on creating email auth account and email monitor.
TeamDynamix's article on creating an Email Auth account.
https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=105410
Here are some hints from another college:
Use https://help.vccs.edu/ as the base url
The Authorized Redirect URIs field is https://help.vccs.edu/TDAdmin/OAuth/Callback

The confusion over what the TeamDynamix documentation (https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=105410) refers to as the:
 

  • Client ID
  • Client (Secret) Value

 
Is that Azure refers to them as:
 

  • Application (client) ID (Which is displayed at the creation of the Azure application, and also under the App Registration’s Overview)
  • Value (inside of App Registration’s Certifications & Secrets

 
So, my confusion over the Client ID is that I had misunderstood the Secret ID (from Certificates & Secrets) as the Client ID initially. Similar verbiage, but not the same thing.

TeamDynamix's article to set up the monitor:
https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=105446

TD Admin will need to set up a ticket app user 'college code'-email-service@email.vccs.edu and password with an Email Service role which will also need to be created in the ticket app.

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