Knowledge Base

Categories (8)

VCCS General Information

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Accounts and Access

MyVCCS, Eduroam, EAB, and other account questions and issues.
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Enterprise Applications

Administrative Information Services (AIS), Student Information Services (SIS), Document Management System, Human Capital Management (HCM), eVA, Salesforce, TeamDynamix, Wizard
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Security

KB articles related to Globalscape, LastPass, Antivirus and Endpoint Detection, Phishing, Cybersecurity, etc.
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Outages

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Computer Hardware and Software

KB articles related to computer hardware, software, and loaner equipment.
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Projects, Procurements, and Policies

TPPR, Technology Council Submissions, Project Management (PMO)
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IT Professional Services

Shared ITaaS programs
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Articles (6)

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TDX: New to TeamDynamix?

If you're new to TeamDynamix or just haven't visited us in a while, let's get you started.

TDX: TeamDynamix Quick Training Videos

Quick videos to get you started working tickets in TeamDynamix!

VCCS Software Utilization Project

Software Utilization project charged by the Chancellor to reduce software across the VCCS and provide a more consistent experience for VCCS learners.

VCCS Student Financial Planning (SFP) Project

Overview of the SFP Project.

Work-based Learning Tracking System (WTS) Project

Article Summary