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Your MGCC Online courses may require the use of LockDown Browser and a webcam for some or all of the proctored activities and assessments. The LockDown Browser must be downloaded and installed on your computer. The webcam can be built into your computer or can be the type that plugs in with a USB cable.
If you take online tests at home, your instructor may require that you use Respondus Lockdown Browser to take a test.
Respondus LockDown Browser Assistance
Ensuring the integrity of online assessments is a priority at our college, and Respondus LockDown Browser plays a vital role in maintaining a secure testing environment. This specialized browser restricts a student's ability to browse the web, access other software, and perform certain computer functions during an online exam.
This helpdesk category is specifically designed to provide support for Respondus LockDown Browser. Whether you are a faculty member needing assistance with test setup, a student encountering technical issues during an exam, or a staff member seeking guidance on best practices, our trained team is here to assist.
Our support for Respondus LockDown Browser includes:
- Guidance on installation and configuration
- Troubleshooting issues with browser functionality
- Assistance with integration into various online testing platforms
- Support for students and faculty during live exams
We understand that online assessments are an integral part of our educational process, and we're committed to providing the necessary support to ensure a fair and smooth testing experience.
If you take online tests at home, your instructor may require that you use Respondus Lockdown Browser to take a test.
Visit https://resources.vccs.edu/ for a download link to Respondus Lockdown Browser.
To submit a ticket to the MGCC I.T. help desk click here