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Technology Assistance
Technology Assistance
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Canvas, Microsoft Office, MFA, Respondus, Text Alerts, Tutoring, Student Email Accounts, Wi-fi, Email
Contact Information
Ticket Details
Request or Incident
Is this request for something, or is something not working?
Request or Incident
Request
Incident / Something is broken
Short Description (Title of Ticket)
A short description to explain the nature of a ticket. It will become the ticket title.
MY VCCS Username
My VCCS username. The characters before your @email.vccs.edu i.e. lbe219
EMPLID
Seven digit employee ID number.
Contact Phone Number
Contact Phone Number.
Email Address
Problem
Add Your VHCC Student Email to Mobile Device
Assistance with Canvas
Microsoft Office 365
Multi-Factor Authentication (MFA)
Password Reset
Respondus Lockdown Browser
Student Email Accounts
Zoom
Other
Please Describe the issue you are having.
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Please upload a screenshot if necessary - (Optional)
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Your name
Your first name
Your last name
Your email address
Verification Code