Connect to GlobalProtect VPN

Step-by-step instructions for connecting to the GlobalProtect VPN on Windows, including how to enable, disable, and verify the VPN connection.

Step 1: Open the GlobalProtect Application 

1. Search for the GlobalProtect app in the Windows search bar.

2. Select the GlobalProtect application.

   • You will see a popup in the bottom-right corner of your screen requesting your VPCC username and password.

   • Above your username, verify that Portal: is set to tnccvpn.vccs.edu.

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Step 2: Sign In 

1. Enter your VPCC username (format: last name + first initial, e.g., smithj) and your password.

2. Select Sign In.

3. You may see “Still Working” for a short time — this is normal.

4. Once connected, you may see a grey popup box with information; click the X in the upper-right corner to dismiss it.

5. The application will now show Connected, indicating you are successfully connected to the VPN.

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Disable the VPN Connection 

1. Search for the GlobalProtect app in the Windows search bar.

2. The application will appear in the bottom-right corner of your screen.

3. Left-click the three horizontal lines (menu) and choose Disable.

4. To reconnect after disabling, open the GlobalProtect application again and select Enable.