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Request service related to AIS, SIS, WES, HRMS, Perceptive Content, Printing, Faxing, Email, Phone System, Media Production and more.
IT Help Desk Phone: 276-964-7641
Categories (5)
Admin and Business
AIS, SIS, WES, HCM, Perceptive Content, Southwest Email and Accounts, Equipment Requests, MY Southwest Accounts, VPN Access, Software Installs.
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Communication and Collaboration
Phone System access/changes/issues, Mobile Conferencing Setup, Printing, Faxing, Email distribution lists.
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Information Security
Information Security Incidents.
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Technology Assistance (Students)
Canvas, Microsoft Office, MFA, Respondus, Text Alerts, Tutoring, Student Email Accounts, Wi-fi, Email
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Media Production
Media Production
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Technology Assistance
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Mobile Conferencing Setup
New E-Mail Distribution List
Update E-Mail Distribution List
Voicemail PIN Reset
SIS / HCM Security Request
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