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Best Practices for Using Teams Phone
Using Microsoft Teams for calls can be a powerful and convenient way to stay connected. To ensure the best possible call experience, follow these best practices:
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Set up your environment
- Choose a quiet location to minimize background noise.
- Use a background blur in video calls to minimize distractions.
- Ensure adequate lighting for video calls.
- Make sure camera is positioned at eye level.
- Use certified audio device
- All PVCC employees have access to a Teams Certified headset from the Technology Services Help Desk. Though personal headsets are allowed, to ensure the best audio quality and compatibility, Teams recommends using a certified device.
- Check device settings
- Go to Settings > Devices and ensure your preferred speaker, microphone, and camera are selected.
- Make a test call
- Go to Settings > Devices and select Make a Test Call to verify your setup before joining a call. Make any adjustments if necessary.
- Optimize network connection
- WiFi Connection - To ensure the most stable WiFi connection, don't stray too far from the access point. Best practice is to stand still during a call. Refrain from walking across or between buildings while on a call. Avoid establishing a call in an area with heavy computer usage (near areas where exams are occurring).
- Home WifI - If on a home WiFi network, avoid large downloads or streaming while on a call.
- Close any unused applications while on the call
- Keep your Teams app up to date