Verify Your Address in Teams

Summary

This article shows how to verify your address in Teams. It's important to review this information if you work from home or other off campus locations.

Body

Verify Your Address in Teams

Why is this step important?

Whether you are working from home or on campus, you should verify that the address displayed in Teams is accurate. If there is an emergency and you need to dial 911 from your Teams application, the address listed determines where emergency services go. While on campus and connected to the PVCC network, the address should default to 501 College Drive. However, it is still recommend that you take a moment to verify.

 

Best Practice

If you are working from home or any location not on campus and there is an emergency, we strongly recommend that you use your cell phone to dial 911. This will diminish the chances emergency services showing up to the wrong location if your address in Teams has not been properly updated.

If you are working at a location with poor cell service, and will rely on your Internet connection to make calls, you can manually enter your address in Teams to ensure that emergency services show up to the correct location.

 

Verify

1. Click Calls button

2. Look at address. If you are on campus it should be 501 College Drive, Charlottesville, VA

Screenshot of Teams interface. Red arrow points to Calls on the left menu bar. A second red arrow points to the address below the number pad.

3. If you are on campus and the address is incorrect or displays as "Location not detected", please reach out the Technology Services Help Desk for assistance.

 

Manually Update Address

If you are at an off campus location where cell service is unreliable and the Internet connection is table, you can manually update your Teams address . If you cell service is reliable, use your cell phone to call 911 if there is an emergency.

1. Click Calls Button. Then click the address or line that says "Location not detected".

Screenshot of Teams interface. Red arrow points to Calls on the left menu bar. A second red arrow points to the address below the number pad.

3. Click Add.

Screenshot of Teams interface that shows user to click the add button under the message "Location not detected:.

4. You can search for a location or click "Enter Address Manually"

Screen shot of Teams menu that allows user to search for an address or enter manually.

5. Enter address where you are working from in that moment and click Add.

Screen shot of menu where you enter you address of current work location if not on campus.

 

Need More Help?

Connect with PVCC Technology Services:

 

 

Details

Details

Article ID: 156585
Created
Wed 5/14/25 8:39 AM
Modified
Mon 5/19/25 10:01 AM