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Learn how to add and remove delegates in Teams Phones. Delegates are trusted people who can make and receive calls on your behalf.
1. Access your call settings
To access call settings in Teams:
- Select Settings and more next to your profile picture at the top of Teams. This will appear as three dots.
- Select Settings.
- Go to Calls, Devices, or Appearance and Accessibility.
Note: If you don't see Calls on the left side of Teams, reach out to PVCC's Help Desk.

2. Add and remove delegates
Delegates are trusted people who can make and receive calls on your behalf.
Note: To learn more about delegates, please visit Share a phone line with a delegate in Microsoft Teams .
- To add or remove delegates, or to change their settings and permissions, select Settings and more next to your profile picture at the top of Teams and then choose Settings > Calls.
- Under Manage delegates, select Add a delegate
- Start typing the name of the contact you'd like to add as a delegate and select their name from the dropdown.
When you add someone as a delegate, you'll see their permissions settings. If you want, you can enable your delegates to make and receive calls on your behalf, as well as let them change your call and delegate settings. To remove them as a delegate, select Delete next to their name.


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