The Virginia Community College System (VCCS) requires the use of multi-factor, or two-step, authentication (MFA). Multi-factor authentication adds an extra layer of security by requiring users to provide two or more forms of identification before accessing their account. There are several MFA methods that can be used, each with advantages and disadvantages:
Time-based One Time Passcode (TOTP)
Advantages
Highly secure; TOTP generates unique, time-sensitive codes that are valid for only a short period
Offline access; TOTP apps can work without cellular or internet connection
Disadvantages
Reliant on having a compatible device (typically a smartphone)
Email Authentication
Tip: The email code will be sent to the alternative email address in SIS. Make sure it is up to date.
Advantages
Convenient; most people have a personal email account
Disadvantages
Code delivery may be delayed based on internet speeds and email servers
Insecure; the email account could be compromised
SMS Text Message Authentication
Caution: This method is insecure and should only be used if you don't have a smartphone.
Tip: The SMS code will be sent to the Mobile Phone Number in SIS. Make sure it is up to date.
Advantages
Almost every mobile phone can receive SMS messages; no need for a smartphone
Disadvantages
Least secure method of MFA
Reliant on cell tower coverage
Some cellular carriers may charge for SMS
SMS Setup Instructions
- Sign in to your MyPVCC account
- On the upper right of the portal select your name and then select Profile Settings
- A window will pop up on the right of the screen. Select the Edit Profile button on the lower right
- Select the option OPT-IN MFA SMS
- Click Save
- Sign out of the portal
- Enter your username and password and choose Go
- The SMS code should be sent to your mobile number
- Enter the code to sign in
Push Authentication
Advantages
Fast; there is no need to enter a password or MFA code
Disadvantages
Device dependent; a backup method is recommended
Reliant on strong internet connection
Push Setup Instructions
- Sign in to your MyPVCC account
- On the upper right of the portal select your name and then select Enroll Mobile Device
- Select Continue
- Instructions will be sent via SMS to the mobile number in SIS
- Install the RapidIdentity PingMe app (iPhone , Android )
- Select the link in the instructions and enter the code provided
- Create a PIN in the RapidIdentity Mobile App
- On next sign in, the RapidIdentity Mobile App will be prompted on your phone to Accept
FIDO Key Authentication
Advantages
Highly secure
A secondary device like a smartphone is not required, only a physical key
Disadvantages
The FIDO key could be lost or stolen
Dependent on device having the same USB port as FIDO key
Need More Help?
Connect with PVCC Technology Services:
434.961.5400
help@pvcc.edu
Room M832 in the Main Building (Campus Map)