How to Claim Your Account

All new users must complete the account claim process. Claim means to activate and set up your account for the first time. You will also need to create your first password.

Begin the Account Claim Process

  1. Go to www.pvcc.edu. Click on MyPVCC at the top right of the screen. This opens the login page.

Screenshot of PVCC website menu bar with red arrow pointing to MyPVCC in the top right corner of the screen. MyPVCC is emphasized by a red box surrounding the button.

  1. Type your MyVCCS username. Your username usually has letters and numbers. Example: abc12345Screenshot of MyVCCS login screen with PVCC logo. There is a blank username field directly under the PVCC logo. Under the username field, there is a GO button.
  2. Click GO

Claim Your Account

  1. Choose one of the two options to get your claim code. Use this code to activate your account.
    Screenshot of MyVCCS claim your account screen. There is a red box surrounding two authentication methods. Below the two options are two additional buttons. The top button is Continue. The bottom button is Start Over.
  2. Click Continue
  3. If your personal information matches the system, you will get a claim code. The code will be sent to the option you choose.
    screenshot of a claim code. The code is 8 numbers and is emphasized by a red box. There is a note in the claim code message instructing the recipient to not share the code as well as informing the user the IT Helpdesk will NEVER ask for the code.Note: The claim code has 8 numbers. If the code is sent to your email, check junk and spam folders if the code is not showing in inbox.
  4. Enter your date of birth. Use this format: YYYY-MM-DD. Example: 2026-06-10
    Enter your claim code.
    screenshot showing two text boxes. The top text box is asking for user to enter their date of birth in YYYY-MM-DD format. The bottom text box is asking for the claim code the user received in the previous step. Below the two text boxes are the buttons Next and Start Over. The buttons are stacked with Next being on top.
  5. Click Next

Create Your Password

  1. Create your MyVCCS password

Your password must be:

  • 14 to 100 characters long
  • It must also include at least 3 of these:
    • 1 lowercase letter (a, b, c)
    • 1 uppercase letter (A, B, C)
    • 1 number (1, 2, 3)
    • 1 special character (!, @, #, etc.)
  • Do NOT use:
    • Your VCCS ID
    • Your first name
    • Your last name
  1. screenshot of VCCS password requirements. There is a box to enter your password and another box to verify your password. Below these two boxes, there is the Next buttonClick Next
  2. After you create your MyVCCS password, your account setup is complete.Screenshot of completion window. This includes user's username for future use. The option to continue and set up MFA is available.
  3. Click Continue to log in and set up Multifactor Authentication (MFA). This is an extra step to keep your account safe.


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    Need More Help?

    Connect with PVCC Technology Services:

    434.961.5400

    help@pvcc.edu

    Room M832 in the Main Building (Campus Map)

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